Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error installing PrestaShop: Module not installed : ps_accounts #26838

Closed
2 tasks done
danielcivit opened this issue Dec 2, 2021 · 7 comments
Closed
2 tasks done

Error installing PrestaShop: Module not installed : ps_accounts #26838

danielcivit opened this issue Dec 2, 2021 · 7 comments
Labels
1.7.x Branch Bug Type: Bug Critical Severity: critical bug > https://build.prestashop.com/news/severity-classification Fixed Resolution: issue closed because fixed IN Category: Install Modules Component: Which BO section is concerned Regression Type: regression Verified The issue has been reproduced

Comments

@danielcivit
Copy link

Prerequisites

Describe the bug and add screenshots

I am getting an error when try to install any 1.7.x version of PrestaShop.

Error: "Module not installed : ps_accounts".

It doesn' matter if I try to install this using a docker image, or download the package from the website and using the installer.

Captura de pantalla 2021-12-02 a las 13 51 21

Captura de pantalla 2021-12-02 a las 13 53 01

I always get the same error.

Expected behavior

Be able to install the application.

Steps to reproduce

  1. Download PrestaShop.
  2. Install PrestaShop.
  3. Error on step "Install Addons modules".

PrestaShop version(s) where the bug happened

1.7.7.4 or 1.7.8.1

PHP version(s) where the bug happened

No response

If your bug is related to a module, specify its name and its version

ps_accounts

@danielcivit danielcivit added the Bug Type: Bug label Dec 2, 2021
@stickyrst
Copy link
Contributor

This issue affects most (if not all) of Prestashop new installations of newer versions. I think it needs to be addressed ASAP

@salbatyku
Copy link

Confirming the issue

@DaLyRB
Copy link

DaLyRB commented Dec 2, 2021

Same issue on 1.7.8.1

@MatShir MatShir added the Critical Severity: critical bug > https://build.prestashop.com/news/severity-classification label Dec 2, 2021
@MatShir
Copy link
Contributor

MatShir commented Dec 2, 2021

Thanks a lot for your feedback, we are doing everything to solve the problem as soon as possible. The issue is related to the PrestaShop company but until it’s not fixed we will keep the issue open.

@MatShir MatShir pinned this issue Dec 2, 2021
@hibatallahAouadni hibatallahAouadni added IN Category: Install Modules Component: Which BO section is concerned Ready Status: Issue is ready to be worked on 1.7.x Branch Verified The issue has been reproduced Regression Type: regression labels Dec 2, 2021
@EdieLemoine
Copy link

Same here, tried on 1.7.8.0 and 1.7.8.1.

@fbobiano
Copy link

fbobiano commented Dec 2, 2021

I've had the same problem for every 1.7.x versions but now it seems to work

@MatShir
Copy link
Contributor

MatShir commented Dec 2, 2021

Hi everyone,
Thanks again for the reports. The issue should be fixed now, we are back 💪
I'm closing the issue. If the issue appears again, don't hesitate to comment or reopen the issue.
Thanks for your understanding,

@MatShir MatShir closed this as completed Dec 2, 2021
@prestashop-issue-bot prestashop-issue-bot bot removed the Ready Status: Issue is ready to be worked on label Dec 2, 2021
@MatShir MatShir added the Fixed Resolution: issue closed because fixed label Dec 2, 2021
@MatShir MatShir unpinned this issue Dec 2, 2021
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
1.7.x Branch Bug Type: Bug Critical Severity: critical bug > https://build.prestashop.com/news/severity-classification Fixed Resolution: issue closed because fixed IN Category: Install Modules Component: Which BO section is concerned Regression Type: regression Verified The issue has been reproduced
Projects
PrestaShop Roadmap
Awaiting triage
Development

No branches or pull requests

8 participants