Can't activate/deactivate the email sent when create a credit slip

[BenTen]

Prerequisites

• I understand and accept the project's code of conduct
• I have already searched in existing features request and found no previous suggestion of this feature.

Is your feature request related to a problem?

When we create a credit slip on a customer order page, an email (credit_slip template) is sent to the customer.

We can see in controllers/admin/AdminOrdersController.php, that the email is sent any case.

Describe the solution you'd like

It will better to give the choice to the admin to send or not this email.

Alternatives you've considered

No response

Additional context

No response

Do you plan to work on this feature?

• I'm willing to contribute a formal specification.
• I'm willing to provide any wireframes or design assets required for this feature.
• I'm willing to submit a Pull Request that implements this feature.
• I'm willing to help verify that the implemented feature works as intended and produces no unintended side effects.

[sLorenzini]

Hello,

Thank you for your suggestion. The Product Team will take it into consideration for future developments.

Please be aware that there is no guarantee that this feature will be developed anytime soon. If this is important to you, we strongly suggest you consider contacting a professional to help you create it.

If you or anyone else is willing to contribute this feature to the PrestaShop Project, the teams will be happy to help by ensuring that it fits well within the project. Please let us know if that is the case!

Thank you

[alexandrebrubeyonds]

Hello, we have several customers (e-merchant) who ask us to deactivate this email "credit_slip". It would be nice if it could be managed in the back-office.

[cruftex]

For a general feature, that needs some more consideration. There are more mails that you would like to disable to properly customise the shop:

• in transit mail, which is triggered when a tracking number is entered
• order confirmation and payment confirmation, you might need only one
• the credit slip mail

Instead of adding extra flags to the BO, a simpler solution could be to introduce a convention in the templates, that this mail should not be sent. E.g. by providing an empty mail body or the body text "DISABLED".