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PrestaShop 1.7.8.7 Features Bug #30042

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mauricecec opened this issue Oct 17, 2022 · 19 comments
Open
2 tasks done

PrestaShop 1.7.8.7 Features Bug #30042

mauricecec opened this issue Oct 17, 2022 · 19 comments
Labels
1.7.8.7 Affects versions BO Category: Back Office Bug Type: Bug Needs Specs Status: issue needs to be specified Old Products Page Concerns the old product page Verified The issue has been reproduced

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@mauricecec
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mauricecec commented Oct 17, 2022

Prerequisites

Describe the bug and add screenshots

Prestashop 1.7.8.7 Fresh Install

I added 4 Features

3 Features have one Value

1 Feature no Value

i add a product

i add to the product the related 4 features

the first 3 feature i use Mandatory Value

the 4th Feature i use Custom value example 0,043

Save , everything is Ok

i go on weight Product add weight Save and i go This Value is Not Valid
Invalid Feature
Invalid Feature

Expected behavior

Product Should be Saved With Custom and Mandatory Features as previous Prestashop Version

Steps to reproduce

add 4 features 3 with one value and one just cusom
add a product
put the features in the product with one feature custom
go on product weight ,s et the weight , than save
You will get the error on save this value is invalid

PrestaShop version(s) where the bug happened

1.7.8.7

PHP version(s) where the bug happened

7.3

If your bug is related to a module, specify its name and its version

No

@mauricecec mauricecec added Bug Type: Bug New New issue not yet processed by QA labels Oct 17, 2022
@AureRita
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Hi @mauricecec ,

Despite my efforts, I was not able to reproduce your issue with the provided information as you can see in this video :

Untitled_.Oct.18.2022.2_41.PM.webm

Did I miss something to do, to reproduce your Issue ?

You can maybe give us a video with the issue ?

Waiting for your feedback

@AureRita AureRita added Waiting for author Status: action required, waiting for author feedback BO Category: Back Office NMI Status: issue needs more information Old Products Page Concerns the old product page 1.7.8.7 Affects versions and removed New New issue not yet processed by QA labels Oct 18, 2022
@mauricecec
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Hi Rita

Thanks for your reply

In order to reproduce the Bug you should try at lease 3 times , in any case before save it is important to go on Weight product , set the weight

and than save , otherwise the bug will not work.

Sure i can upload video

In order to reproduce teh3 Bug:

Create 3 Features with one value Each ,

Create one feature withour value

Add Product

Than in the product set the 4 features , one should be custom Save Until here Ok.

Now kindly go on product weight , set the weight for example 0,033 Now Save , You will get the error

How i discover this Bug?:

I have two shop 1.7.8.7 both same problem :

What i did::

i installed a Fresh Prestashop Store

Create 4 new Features and i get the error even on Fresh Install.

Kindly ask if you can do another try.

Waiting your comments
Regards
Maurizio

@prestashop-issue-bot prestashop-issue-bot bot removed the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@AureRita
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Hi @mauricecec

I tried again with the change of the weight, you can see it on this video :

Untitled_.Oct.18.2022.4_07.PM.webm

Nothing happens, can you give us a video to reproduce your issue ?

Waiting for your feedback

@AureRita AureRita added the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@mauricecec
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Hi Rita ,

On attach my video , in this case Bug was reproduced in another Mode (About the same)
The question as i understand is that Custom Feature and Mandatory features together have some problem with this version
i m sorry if my video have audio
thanks in advance for your great upport

@prestashop-issue-bot prestashop-issue-bot bot removed the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@AureRita
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Hi @mauricecec

I didn't see your video, wait until it was uploaded on the discussion

Waiting for your feedback

@AureRita AureRita added the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@mauricecec
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Dear Rita Video is to big i think i will try to reduce size

@prestashop-issue-bot prestashop-issue-bot bot removed the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@mauricecec
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mauricecec commented Oct 18, 2022

Dear Rita

Yes You are right

I iuploaded again i think now is oK
https://user-images.githubusercontent.com/114263985/196472701-a3d45618-4a5a-4ed4-bdb0-819ba3352a84.mp4

@AureRita
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AureRita commented Oct 18, 2022

I see your video and try to follow them, point by point, and I didn't reproduce your issue

You can see this on my video :

Untitled_.Oct.18.2022.5_37.PM.webm

Do you think I miss something ?

Waiting for your feedback

@AureRita AureRita added the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@mauricecec
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Dear Rita ,
Thanks so much for your big support.
If you follow step by step and everything is Ok , i really have no idea what could be the issue , i can give you even the
url of the fresh Install it is a test shop , but what i can assure to you that it is a fresh Install , and i have same problems on two different active stores with same version
Waiting your comment
Regards

@prestashop-issue-bot prestashop-issue-bot bot removed the Waiting for author Status: action required, waiting for author feedback label Oct 18, 2022
@paulnoelcholot
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Hi @mauricecec,

Greats news, I reproduice the issue :)

Step to reproduice :

  1. Catalog > Products > edit a product
  2. Add a feature
  3. Choose a feature
  4. Don't choice a value
  5. Choose a customized value
  6. Save
  7. Refresh the page
  8. Now you can't modify the value
  9. Modify the feature to a other
  10. Modify the feature to the previous
  11. Choose a value
  12. Choose a customized value
  13. Save
  14. Modify the Pre-defined value to "Choose a value"
  15. Save
  16. See the bug

https://watch.screencastify.com/v/Ze4ExobI8Qg6zWta1Y6D

I'll add this to the backlog so it can be fixed.

Please be aware that some issues might take a very long time to be resolved.

Thanks

@paulnoelcholot paulnoelcholot added Verified The issue has been reproduced and removed NMI Status: issue needs more information labels Oct 19, 2022
@mauricecec
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Dear Paulino

Seems Incredible , but you can't imagine how i m now happy that You I reproduice the Issue , believe me i was starting to think i was crazy

I would Thank you so much for gerat support tahnks to you and Rita

i really hope that we can find a solution
Triple Thanks
Maurizio

@mauricecec
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Good Day ,
Kindly ask if the mentioned bug has been fixed
Many Thanks
Regards
Maurizio

@AureRita AureRita added the Needs Specs Status: issue needs to be specified label Nov 17, 2022
@mauricecec
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Dear Sirs , seems incredible but the bug persist even with version 1.7.8.8
same situation of previous version , appreciate a comment
Regards
Maurizio

@matks
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matks commented Feb 27, 2023

Hello @mauricecec the bug report is still open: it means it as not been fixed.

If you find that any issue is critical for you, and it's important to have it fixed ASAP, then you can invest into having it done. You can hire a developer to fix it, or if you are a developer yourself, you can try doing it on your own. The most important thing is to share that fix with everyone by submitting a Pull Request -- that's what the open source spirit is all about.

We understand that not having an issue fixed quickly (or in a fixed timeframe) can be frustrating. It does not mean that it won't be fixed, or that we don't care. It doesn't mean that the issue is NOT important either. It just means that other issues have been considered, for whatever reason, more important, so they were (or are being) tackled first. There's an immense amount of work to be done (2500 GitHub issues right now, and growing!), and tasks take time.

@mauricecec
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Hello @mauricecec the bug report is still open: it means it as not been fixed.

If you find that any issue is critical for you, and it's important to have it fixed ASAP, then you can invest into having it done. You can hire a developer to fix it, or if you are a developer yourself, you can try doing it on your own. The most important thing is to share that fix with everyone by submitting a Pull Request -- that's what the open source spirit is all about.

We understand that not having an issue fixed quickly (or in a fixed timeframe) can be frustrating. It does not mean that it won't be fixed, or that we don't care. It doesn't mean that the issue is NOT important either. It just means that other issues have been considered, for whatever reason, more important, so they were (or are being) tackled first. There's an immense amount of work to be done (2500 GitHub issues right now, and growing!), and tasks take time.

Dear Matks
Be honest i do not need to fix this problem , even because i find a temp. Solution for this issue
i wrote this message again because when i reproduced the bug with 1.7.8.8 i was really surprised.
Thanks for your reply and have a nice day
Regards
Maurizio

@dandumit
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Hello,
IS it a fix here ? what's that workaround ? I don't get it . I consider it as a big issue
thank you,
Daniel

@DaLyRB
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DaLyRB commented Sep 26, 2023

Hello, IS it a fix here ? what's that workaround ? I don't get it . I consider it as a big issue thank you, Daniel

image

Delete these empty features

@mauricecec
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Hello, IS it a fix here ? what's that workaround ? I don't get it . I consider it as a big issue thank you, Daniel

image

Delete these empty features

This is Not Absolutely a solution , this Bug persist until now even with prestashop 1.7.8.10 (even with fresh install)
However, with version 8 this problem seems to have been resolved , no one solved yet this issue (as video posted (fresh install)

@DaLyRB
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DaLyRB commented Sep 27, 2023

Hello, IS it a fix here ? what's that workaround ? I don't get it . I consider it as a big issue thank you, Daniel

Hello, IS it a fix here ? what's that workaround ? I don't get it . I consider it as a big issue thank you, Daniel

image
Delete these empty features

This is Not Absolutely a solution , this Bug persist until now even with prestashop 1.7.8.10 (even with fresh install) However, with version 8 this problem seems to have been resolved , no one solved yet this issue (as video posted (fresh install)

That's a quick fix of course, ikr it's not a permanent fix, just to be able to save products until there will be a patch

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Labels
1.7.8.7 Affects versions BO Category: Back Office Bug Type: Bug Needs Specs Status: issue needs to be specified Old Products Page Concerns the old product page Verified The issue has been reproduced
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