The "add a product" page creates a ghost product the moment you open it

[prestonBot]

This issue has been migrated from the Forge. Read the original ticket here.

• Reporter: Shad
• Created at: Mon, 10 Jul 2017 15:09:26 +0200

Describe the bug

Someone in the german forum found a bug and I managed to reproduce it but it´s a little difficult to explain:
If you create a new product and directly leave to the dashboard for example, the shop frontend shows a blank product in the featured products.
And you can´t delete it because the backend don´t see this product. You can only delete it in the database.
The solution is to deactivate the function that new products directly are online. More infos in the reproduce part...

Steps to reproduce

1. You need an active featured products module.
2. Under configure / shop parameters / products, default activation status must set to yes.
3. Than create a new product without changing anything in the product.
4. Just directly leave to the dashboard or something else.
5. Go to the frontoffice of the shop and refresh it.
6. Check the features products, there should be a blank product.
7. Check the backoffice, there is no new product.

Additional infos

• PS version: 1.7.6.0
• PHP version: 7.2

[prestonBot]

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• Author: vincentbz
• Created at: Tue, 11 Jul 2017 11:37:03 +0200

il semblerait que Classic affiche tous les produits de la base qui sont display=yes et non tous ceux du catalogue. Donc quand, par défaut, on a des produits activés mais qu'on ne les save pas, ils sont en base et actifs.

[prestonBot]

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• Author: ktecho
• Created at: Sat, 12 Aug 2017 20:28:47 +0200

I don't know how I created my ghost product, but it could be in the same way that the bug reporter. I have a ghost product too that appears in "feature products" and I cannot delete it.

If you need to see something in my store, just say it. If not, I'll delete the product from database in a few days.

Thanks.

[prestonBot]

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• Author: marion_francois
• Created at: Thu, 24 Aug 2017 16:16:41 +0200

Ce problème se pose car PrestaShop insère le produit en base de donnée dès le clique sur "New product", même si rien n'est renseigné dans la fiche produit.

Comportement à revoir lors de la refonte de la page produit

[prestonBot]

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• Author: simchgab
• Created at: Thu, 12 Apr 2018 16:58:06 +0200

Hi, this is mark for major and dont fix it??? in what version is reported? 1.7.1?

Dates

• Created:10/Jul/17 3:09 PM
  for the next year 2019 may be solved this issue?

Very thanks

[prestonBot]

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• Author: khouloud.belguith
• Created at: Thu, 12 Apr 2018 17:17:41 +0200

Hi,

This issue should be solved in 1.7.4.
Thanks for your patience and your understanding.

Best regards, Khouloud

[prestonBot]

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• Author: marion_francois
• Created at: Thu, 12 Apr 2018 17:20:23 +0200

Hello gabriel simchuk

There are more important issues to solve before this one.
An e-commerce shop have normally some products with names, descriptions, etc 
Creating empty product isn't a basic need.

To solve this issue we need to refact all the product page, so yes it will probably not solved before 2019.
PrestaShop is an open source project, so it can be solved before if someone submit a pull request to solve it

[BenTen]

An e-commerce shop have normally some products with names, descriptions, etc
Creating empty product isn't a basic need.

@khouloudbelguith @marionf
Here the problem is not create a product by purpose.

Look:
1/ Set option "Default activation status" to YES
2/ click "New Product"
3/ Touch nothing
4/ Quit the page

The product is created, displayed on FO as "new product" but you can't modify or deactivate it because you can't see it in the BO.

Is this issue can be fix in 1.7.6?

EDIT: If someone has the problem.
To deactivate it or modify it from the BO
1/ Copy-Paste the url of an other product
{PROJECT}/admin123/index.php/sell/catalog/products/99999?_token=573

2/ change the id "99999" by the missing one.

[davidglezz]

It seems to be related to the cache.
It would be nice to test if it still happens when the cache is disabled
Related: https://github.com/PrestaShop/ps_featuredproducts/issues/20

[Riddik96]

Can be fixed adding an check on the name of product in the templates

[matks]

Can be fixed adding an check on the name of product in the templates

That would work, but it would only hide the real issue 😄. The real issue comes from a bad implementation of the "add a product" page which creates a ghost product the moment you open it (waiting for you to add more informations to link them to this ghost product and make it a real product), and this is what we should rather fix 😉

Also it creates useless SQL rows.

[PierreRambaud]

There are more problem. The SQL requests to check for new products is incomplete and don't check the state.
#18822 (comment)

[alfonsolr09]

when will it be fixed?

[PierreRambaud]

@alfonsolr09 Feel free to make it fixed for the next release by creating a pull request if you have a proper solution.
We are always glad to receive good pull requests to improve this open source project 😸

[alfonsolr09]

I'm not a programmer, I don't have the necessary knowledge

if you indicate the path of the files I can try to fix it and do tests

[Caleydon]

Any plan to fix this 3 years old issue? It was reported already multiple times.

[PierreRambaud]

Any plan to fix this 3 years old issue? It was reported already multiple times.

Unfortunately, there are many other issues that are more important and take time to be fixed.
It's an open-source project, if this issue is mandatory for your business, feel free to help us, create a pull request, or use your money to hire someone to do it.

As you can see above, there are more than 1800 issues, and like Wordpress, Drupal, or any other open-source project, we can't do it alone 😉

[Caleydon]

I understand that. I needed any response for my clients which reported to me this bug and read this discussion. Thank you.

[Koudy1203]

when will it be fixed?

[MatShir]

Should be fixed with the new product page on 8.1! Don't hesitate to open the issue again if the bug is back :)

[matks]

Happy to see this item is finally fixed 😁 in product page v2.

[lordchukz]

Hi, sorry to bother everyone.

I came up to this thread looking for a solution to my problem.

I am working on a test version of my site as to revamp.

I was deleting products which are of no interest to me anymore when all of a sudden all products disappeared.

I had to go through the import process again and same thing happened.

Today, I manually created a product and viewed it in the front end where it shows, there I realised that all products I thought were delated are still available.

Now, I went back to backend to find that catalog is empty, and not only that, the new created product is gone also with not deleting action.

These products are available in database and front end I I cannot find the reason why they all disappeared.

Screen shot of backend is attached.

Thanks for the assistance if any.

Regards all.

[MatShir]

Hi @lordchukz,
Can you share the exact steps? When I delete the products from the interface, they are permanently deleted.

[lordchukz]

Hello @MatShir,

I was working on 8.1.0 when this happened.

I was deleting some unwanted products in batches when at a point, after the delete, all products in catalog were not available in the Catalog -> Products area of my backend.

Products were still available in the front end and database, thus they were not deleted.

This was resolved with the 8.1.2 update.

Thanks for responding.

Regards.