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The App works that is expected: Token Generation, Enable/disable Credit/Debit Cards, Finger Print Login. NFC Payment is not working.
Are there any extra notes you think users should know about?
No response
ADB logcat of the app if necessary
type: logcat
osVersion: google/lynx/lynx:14/UQ1A.240105.004/2024011600:user/release-keys
packageName: com.nequi.MobileApp:33022472
buffers: main,system,crash,events
level: verbose
--------- beginning ofmain1706130087.4953240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4963240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4963240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4963240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4963240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4973240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4973240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4973240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4973240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4973240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4983240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.4993240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5003240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5023240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5033240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5033240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5033240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5043240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5043240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130087.5043240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
--------- beginning of events
1706130087.5083240532405I wm_on_restart_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=performRestart,time=0ms]
1706130087.5343240532405I wm_on_start_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=handleStartActivity,time=23ms]
--------- switch to main
1706130087.5443240532462D TrafficStats: tagSocket(66) with statsTag=0xffffffff, statsUid=-11706130087.5493240532675D TrafficStats: tagSocket(94) with statsTag=0xffffffff, statsUid=-11706130087.5503240532405I PlayCore:UID: [10142] PID: [32405] AppUpdateService : requestUpdateInfo(com.nequi.MobileApp)
1706130087.5523240532663I PlayCore:UID: [10142] PID: [32405] AppUpdateService : Initiate binding to the service.
1706130087.56632405501D TrafficStats: tagSocket(69) with statsTag=0xffffffff, statsUid=-1--------- switch to events
1706130087.5703240532405I wm_on_resume_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=RESUME_ACTIVITY,time=32ms]
--------- switch to main
1706130087.5703240532451D TrafficStats: tagSocket(91) with statsTag=0xffffffff, statsUid=-1--------- switch to events
1706130087.5733240532405I wm_on_top_resumed_gained_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=topWhenResuming]
--------- switch to main
1706130087.583324059062W ContextImpl: Failed to ensure /data/user/0/com.google.android.gms/shared_prefs: mkdir failed:ENOENT (No such file or directory)
1706130087.6703240532405I PlayCore:UID: [10142] PID: [32405] AppUpdateService : ServiceConnectionImpl.onServiceConnected(ComponentInfo{com.android.vending/com.google.android.finsky.installservice.DevTriggeredUpdateService})
1706130087.6713240532663I PlayCore:UID: [10142] PID: [32405] AppUpdateService : linkToDeath
1706130087.9243240532675I com.worklight.common.a: Analytics logs failed to send to server :1706130088.2483240532736I PlayCore:UID: [10142] PID: [32405] OnRequestInstallCallback : onRequestInfo
1706130088.2483240532663I PlayCore:UID: [10142] PID: [32405] AppUpdateService : Unbind from service.
1706130088.7303240532508D TrafficStats: tagSocket(66) with statsTag=0xffffffff, statsUid=-11706130089.0413240532644E PluginManager: Uncaught exception from plugin
1706130089.0413240532644E PluginManager: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.worklight.wlclient.WLRequest.shouldFailOnChallengeCancel()' on a null object reference
1706130089.0413240532644E PluginManager: at com.worklight.wlclient.api.challengehandler.BaseChallengeHandler.cancel(SourceFile:1)
1706130089.0413240532644E PluginManager: at com.worklight.androidgap.plugin.ChallengeHandlerPlugin.execute(SourceFile:18)
1706130089.0413240532644E PluginManager: at org.apache.cordova.CordovaPlugin.execute(SourceFile:2)
1706130089.0413240532644E PluginManager: at org.apache.cordova.PluginManager.exec(SourceFile:7)
1706130089.0413240532644E PluginManager: at org.apache.cordova.CordovaBridge.jsExec(SourceFile:4)
1706130089.0413240532644E PluginManager: at org.apache.cordova.engine.SystemExposedJsApi.exec(Unknown Source:7)
1706130089.0413240532644E PluginManager: at android.os.MessageQueue.nativePollOnce(Native Method)
1706130089.0413240532644E PluginManager: at android.os.MessageQueue.next(MessageQueue.java:335)
1706130089.0413240532644E PluginManager: at android.os.Looper.loopOnce(Looper.java:162)
1706130089.0413240532644E PluginManager: at android.os.Looper.loop(Looper.java:294)
1706130089.0413240532644E PluginManager: at android.os.HandlerThread.run(HandlerThread.java:67)
1706130089.3233240532644I System.out:**************------ isDeviceProvisioned ------*************1706130089.3543240532644W PluginManager:THREADWARNING: exec() call to DetectIdPlugin.isDeviceProvisioned blocked the main thread for 31ms. Plugin should use CordovaInterface.getThreadPool().
1706130089.3633240532644I System.out:**************------ getSoftToken ------*************1706130089.4243240532644W PluginManager:THREADWARNING: exec() call to DetectIdPlugin.getSoftToken blocked the main thread for 61ms. Plugin should use CordovaInterface.getThreadPool().
1706130089.4643240532644E PluginManager: Uncaught exception from plugin
1706130089.4643240532644E PluginManager: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.worklight.wlclient.WLRequest.shouldFailOnChallengeCancel()' on a null object reference
1706130089.4643240532644E PluginManager: at com.worklight.wlclient.api.challengehandler.BaseChallengeHandler.cancel(SourceFile:1)
1706130089.4643240532644E PluginManager: at com.worklight.androidgap.plugin.ChallengeHandlerPlugin.execute(SourceFile:18)
1706130089.4643240532644E PluginManager: at org.apache.cordova.CordovaPlugin.execute(SourceFile:2)
1706130089.4643240532644E PluginManager: at org.apache.cordova.PluginManager.exec(SourceFile:7)
1706130089.4643240532644E PluginManager: at org.apache.cordova.CordovaBridge.jsExec(SourceFile:4)
1706130089.4643240532644E PluginManager: at org.apache.cordova.engine.SystemExposedJsApi.exec(Unknown Source:7)
1706130089.4643240532644E PluginManager: at android.os.MessageQueue.nativePollOnce(Native Method)
1706130089.4643240532644E PluginManager: at android.os.MessageQueue.next(MessageQueue.java:335)
1706130089.4643240532644E PluginManager: at android.os.Looper.loopOnce(Looper.java:162)
1706130089.4643240532644E PluginManager: at android.os.Looper.loop(Looper.java:294)
1706130089.4643240532644E PluginManager: at android.os.HandlerThread.run(HandlerThread.java:67)
1706130089.4743240532508I CleverTapResponse: Done processing response!1706130089.5403240532644I System.out:**************------ isDeviceProvisioned ------*************1706130089.6123240532644W CordovaPlugin: Attempted to send a second callback for ID: PermissionsPlugin315906293
1706130089.6123240532644W CordovaPlugin: Result was:"5001"1706130089.6123240532644W CordovaPlugin: Attempted to send a second callback for ID: PermissionsPlugin315906293
1706130089.6123240532644W CordovaPlugin: Result was:"5001"1706130090.2513240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130090.4143240532673I com.worklight.common.a: Analytics logs failed to send to server :--------- switch to events
1706130091.5303240532405I view_enqueue_input_event: [eventType=Motion - Cancel,action=com.nequi.MobileApp/com.nequi.MobileApp.MainActivity]
1706130091.5413240532405I wm_on_top_resumed_lost_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=topStateChangedWhenResumed]
--------- switch to main
1706130092.1373240532405W com.facebook.appevents.AppEventsLoggerImpl: This function is deprecated. deactivate app will be logged automatically
--------- switch to events
1706130092.1373240532405I wm_on_paused_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=performPause,time=4ms]
1706130092.1883240532405I wm_on_stop_called: [Token=XXX,Component Name=com.nequi.MobileApp.MainActivity,Reason=STOP_ACTIVITY_ITEM,time=1ms]
--------- switch to main
1706130094.202324059055IFA: Application backgrounded at: timestamp_millis:17061300921911706130102.5583240532451W ContextImpl: Failed to ensure /data/user/0/com.google.android.gms/shared_prefs: mkdir failed:ENOENT (No such file or directory)
1706130136.0063240532644I System.out:**************------ getSoftToken ------*************1706130136.1143240532644W PluginManager:THREADWARNING: exec() call to DetectIdPlugin.getSoftToken blocked the main thread for 108ms. Plugin should use CordovaInterface.getThreadPool().
1706130150.2623240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130150.3903240532490D TrafficStats: tagSocket(94) with statsTag=0xffffffff, statsUid=-11706130150.8023240532490I com.worklight.common.a: Analytics logs failed to send to server :1706130210.2613240532488I com.worklight.common.a: Logger logs failed to send to server : No logs were sent because nothing has been logged.
1706130210.4343240532709I com.worklight.common.a: Analytics logs failed to send to server :
The text was updated successfully, but these errors were encountered:
Is there an existing issue for this?
App name
Nequi
Link to app
https://play.google.com/store/apps/details?id=com.nequi.MobileApp&hl=es&gl=US
App version
v6.0.8
Country of the app
Colombia
Build Number
UQ1A.240105.004.2024011600
Device list
Pixel 7a
Profile app tested in
Owner profile
Google Play installed?
Installed
Where did you install this app from?
Google Play Store
Google Play services Network permission revoked?
Native code debugging
Exploit protection compatibility mode
Stock OS compatibility
NFC payments
Description of the app's functionality
The App works that is expected: Token Generation, Enable/disable Credit/Debit Cards, Finger Print Login. NFC Payment is not working.
Are there any extra notes you think users should know about?
No response
ADB logcat of the app if necessary
The text was updated successfully, but these errors were encountered: