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complaints-tender.rst

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Claim/Complaint Retrieval

Tender Conditions Claim/Complaint Retrieval

You can list all Tender Conditions Claims/Complaints:

.. http:example:: http/complaints/complaints-list.http
   :code:

And check individual complaint or claim:

.. http:example:: http/complaints/complaint.http
   :code:


Complaint Submission

If tender conditions are favoriting particular supplier, or in any other viable case, any registered user can submit Tender Conditions Complaint.

Tender Conditions Complaint Submission (with documents)

At first create a draft:

.. http:example:: http/complaints/complaint-submission.http
   :code:

Then upload necessary documents:

.. http:example:: http/complaints/complaint-submission-upload.http
   :code:

Submit tender conditions complaint:

.. http:example:: http/complaints/complaint-complaint.http
   :code:

Tender Conditions Complaint Submission (without documents)

You can submit complaint that does not need additional documents:

.. http:example:: http-outdated/complaints/complaint-submission-complaint.http
   :code:

Complaint Posts

Once complaint is in pending or accepted status reviewer can submit a post to complaint.

Tender Conditions Complaint Posts (with complaint owner)

Reviewer can submit a post to complaint owner:

.. http:example:: http/complaints/complaint-post-reviewer-complaint-owner.http
   :code:

Complaint owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:

.. http:example:: http/complaints/complaint-post-complaint-owner.http
   :code:

Tender Conditions Complaint Posts (with tender owner)

Reviewer can submit a post to tender owner:

.. http:example:: http/complaints/complaint-post-reviewer-tender-owner.http
   :code:

Tender owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:

.. http:example:: http/complaints/complaint-post-tender-owner.http
   :code:


Complaint Resolution

Rejecting Tender Conditions Complaint

.. http:example:: http/complaints/complaint-reject.http
   :code:


Accepting Tender Conditions Complaint

.. http:example:: http/complaints/complaint-accept.http
   :code:


Submitting Tender Conditions Complaint Resolution

The Complaint Review Body uploads the resolution document:

.. http:example:: http/complaints/complaint-resolution-upload.http
   :code:

And either resolves complaint:

.. http:example:: http/complaints/complaint-resolve.http
   :code:

Or declines it:

.. http:example:: http/complaints/complaint-decline.http
   :code:

Submitting Resolution Confirmation

.. http:example:: http/complaints/complaint-resolved.http
   :code:

Cancelling Tender Conditions Complaint

Cancelling not accepted(pending) complaint by Reviewer

.. http:example:: http-outdated/complaints/complaint-mistaken.http
   :code:

Cancelling accepted complaint by Complainant

.. http:example:: http-outdated/complaints/complaint-accepted-stopping.http
   :code:

.. http:example:: http-outdated/complaints/complaint-stopping-stopped.http
   :code:

Cancelling accepted complaint by Reviewer

.. http:example:: http/complaints/complaint-accepted-stopped.http
   :code: