You can list all Tender Award Claims/Complaints:
.. http:example:: http/complaints/award-complaints-list.http :code:
And check individual complaint:
.. http:example:: http/complaints/award-complaint.http :code:
If tender award is favoriting certain supplier, or in any other viable case, participants who were admitted to auction can submit Tender Award Complaint.
At first create a complaint. Send POST request with bidder's access token.
.. http:example:: http/complaints/award-complaint-submission.http :code:
This step is optional. Upload documents:
.. http:example:: http/complaints/award-complaint-submission-upload.http :code:
Submit tender award complaint:
.. http:example:: http/complaints/award-complaint-complaint.http :code:
Once complaint is in pending or accepted status reviewer can submit a post to complaint.
Reviewer can submit a post to complaint owner:
.. http:example:: http/complaints/award-complaint-post-reviewer-complaint-owner.http :code:
Complaint owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:
.. http:example:: http/complaints/award-complaint-post-complaint-owner.http :code:
Reviewer can submit a post to tender owner:
.. http:example:: http/complaints/award-complaint-post-reviewer-tender-owner.http :code:
Tender owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:
.. http:example:: http/complaints/award-complaint-post-tender-owner.http :code:
.. http:example:: http/complaints/award-complaint-reject.http :code:
.. http:example:: http/complaints/award-complaint-accept.http :code:
The Complaint Review Body uploads the resolution document:
.. http:example:: http/complaints/award-complaint-resolution-upload.http :code:
And either resolves complaint:
.. http:example:: http/complaints/award-complaint-resolve.http :code:
Or declines it:
.. http:example:: http/complaints/award-complaint-decline.http :code:
If tender award complaint was satisfied by the Complaint Review Body, then procuring entity has to correct problems.
One of the possible solutions is award cancellation:
.. http:example:: http/complaints/award-complaint-satisfied-resolving.http :code:
After award cancellation system generates new award. Its location is present in the Location header of response.
When complaint has been successfully resolved, procuring entity submits resolution confirmation.
.. http:example:: http/complaints/award-complaint-resolved.http :code:
.. http:example:: http/complaints/award-complaint-submit.http :code:
.. http:example:: http/complaints/award-complaint-mistaken.http :code:
.. http:example:: http/complaints/award-complaint-accepted-stopped.http :code:
Complaint periods creation in Defense open tender differs from other procurement methods.
In moment of award activation (status changes to active):
- Complaint period is created for this award
- Complaint periods are created/updated for awards with unsuccessful status (if lots - only for active lots)
Claims are denied in Defense open tender
We have tender on qualification stage with 3 bids and one pending award
.. http:example:: ../defense/http/new-complaints-list-award.http :code:
Tender owner patches first bid award from pending to unsuccessful. No complaint period for the award was created.
.. http:example:: ../defense/http/new-complaints-patch-award-unsuccessful.http :code:
Tender owner patches second bid award from pending to active. Complaint period for the second bid award was created.
.. http:example:: ../defense/http/new-complaints-patch-award-active.http :code:
Also Complaint period for the first (unsuccessful) bid award was created.
.. http:example:: ../defense/http/new-complaints-list-award-2.http :code:
Tender owner patches second bid award from active to cancelled. Complaint period for the award remains unchanged.
.. http:example:: ../defense/http/new-complaints-patch-award-cancelled.http :code:
Tender owner patches second bid award from pending to unsuccessful. No complaint period for the award was created.
.. http:example:: ../defense/http/new-complaints-patch-award-unsuccessful-2.http :code:
One day time delay left. Tender owner patches third bid award from pending to active. Complaint period for the third bid award was created.
.. http:example:: ../defense/http/new-complaints-patch-award-active-2.http :code:
Also complaint period for the first and second (unsuccessful) bid award was created/updated.
.. http:example:: ../defense/http/new-complaints-list-award-3.http :code: