Skip to content

Latest commit

 

History

History
131 lines (78 loc) · 3.17 KB

complaints-tender-2020-04-19.rst

File metadata and controls

131 lines (78 loc) · 3.17 KB
Raw

Claim/Complaint Retrieval

Tender Conditions Claim/Complaint Retrieval

You can list all Tender Conditions Claims/Complaints:

.. http:example:: http/complaints/complaints-list.http
   :code:

And check individual complaint or claim:

.. http:example:: http/complaints/complaint.http
   :code:

Complaint Submission

If tender conditions are favoriting particular supplier, or in any other viable case, any registered user can submit Tender Conditions Complaint.

Tender Conditions Complaint Submission

At first create a draft:

.. http:example:: http/complaints/complaint-submission.http
   :code:

This step is optional. Upload documents:

.. http:example:: http/complaints/complaint-submission-upload.http
   :code:

Submit tender conditions complaint:

.. http:example:: http/complaints/complaint-complaint.http
   :code:

Complaint Posts

Once complaint is in pending or accepted status reviewer can submit a post to complaint.

Tender Conditions Complaint Posts (with complaint owner)

Reviewer can submit a post to complaint owner:

.. http:example:: http/complaints/complaint-post-reviewer-complaint-owner.http
   :code:

Complaint owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:

.. http:example:: http/complaints/complaint-post-complaint-owner.http
   :code:

Tender Conditions Complaint Posts (with tender owner)

Reviewer can submit a post to tender owner:

.. http:example:: http/complaints/complaint-post-reviewer-tender-owner.http
   :code:

Tender owner can submit a reply post to reviewer by setting reviewer's post id as relatedPost:

.. http:example:: http/complaints/complaint-post-tender-owner.http
   :code:

Complaint Resolution

Rejecting Tender Conditions Complaint

.. http:example:: http/complaints/complaint-reject.http
   :code:

Accepting Tender Conditions Complaint

.. http:example:: http/complaints/complaint-accept.http
   :code:

Submitting Tender Conditions Complaint Resolution

The Complaint Review Body uploads the resolution document:

.. http:example:: http/complaints/complaint-resolution-upload.http
   :code:

And either resolves complaint:

.. http:example:: http/complaints/complaint-resolve.http
   :code:

Or declines it:

.. http:example:: http/complaints/complaint-decline.http
   :code:

Submitting Resolution Confirmation

.. http:example:: http/complaints/complaint-resolved.http
   :code:

Cancelling Tender Conditions Complaint

Cancelling draft complaint by Complainant

.. http:example:: http/complaints/complaint-mistaken.http
   :code:

Cancelling accepted complaint by Reviewer

.. http:example:: http/complaints/complaint-accepted-stopped.http
   :code: