Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Qubes 4.2 rc4 Install Fails at "xen_acpi_processor: Uploading Xen processor PM info" #8635

Open
bearyjd opened this issue Oct 21, 2023 · 5 comments
Open

Qubes 4.2 rc4 Install Fails at "xen_acpi_processor: Uploading Xen processor PM info" #8635

bearyjd opened this issue Oct 21, 2023 · 5 comments
Labels
affects-4.2 This issue affects Qubes OS 4.2. C: installer needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. P: default Priority: default. Default priority for new issues, to be replaced given sufficient information. T: bug Type: bug report. A problem or defect resulting in unintended behavior in something that exists.

Comments

@bearyjd
Copy link

bearyjd commented Oct 21, 2023

While trying a fresh install of Qubes 4.2rc4, the installer gets stuck at qubes freeze "xen_acpi_processor: Uploading Xen processor PM info" -- hardware is on Thinkpad X1 Extreme Gen3 Laptop: 10th Generation Intel Core i7-10750H Processor; Intel Wi-Fi 6E AX201 802.11AX (2 x 2) & Bluetooth 5.2; NVIDIA GeForce GTX 1650 Ti Max-Q 4GB

Qubes OS release

Qubes 4.2 rc4 with both regular and kernel-latest

Brief summary

When installing Qubes, the installer freezes at "xen_acpi_processor: Uploading Xen processor PM info"

Steps to reproduce

Run the installer.

Expected behavior

The installer to complete successfully [The installer completes successfully on Qubes 4.1.2 without issue]

Actual behavior

The boot freezes and halts the computer prior to reaching the installer. [The installer completes successfully on Qubes 4.1.2 without issue as noted above.]
@bearyjd bearyjd added P: default Priority: default. Default priority for new issues, to be replaced given sufficient information. T: bug Type: bug report. A problem or defect resulting in unintended behavior in something that exists. labels Oct 21, 2023
@andrewdavidwong andrewdavidwong added C: installer needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. affects-4.2 This issue affects Qubes OS 4.2. labels Oct 21, 2023
@bearyjd
Copy link
Author

bearyjd commented Oct 23, 2023

I was able to boot into the installer and successfully installing by blacklisting the xen_acpi_processor module as a kernel option.

@feskehau
Copy link

feskehau commented Nov 19, 2023 •
edited

@bearyjd Thank you:)

Had the same issue on Thinkpad T14 Gen 1:

  • Intel i7-10610U
  • Nvidea Force MX330
  • Intel Wifi 6 AX201

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor got me to the installer.

@zenmonkeykstop
Copy link

zenmonkeykstop commented Jan 3, 2024 •
edited

Worked for me as well! (10th-gen t490)

@zenmonkeykstop zenmonkeykstop mentioned this issue Jan 3, 2024
Closed
@olmet
Copy link

olmet commented Mar 8, 2024

I have the same problem with the following system:

Thinkpad T15 Gen 1:

Intel i7-10510U
Intel UHD 620
Nvidea Force MX330
Intel Wifi 6 AX201

While trying a fresh install of Qubes 4.2.0, the installer gets stuck at qubes freeze “xen_acpi_processor: Uploading Xen processor PM info”

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor did not work for me.

An installation with Qubes 4.1.2 works without problems.

@TommyTran732
Copy link

TommyTran732 commented Apr 26, 2024 •
edited

@bearyjd Thank you:)

Had the same issue on Thinkpad T14 Gen 1:

  • Intel i7-10610U
  • Nvidea Force MX330
  • Intel Wifi 6 AX201

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor got me to the installer.

That fixed it for me on a T14 with the same specs, except for the MX330

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
affects-4.2 This issue affects Qubes OS 4.2. C: installer needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. P: default Priority: default. Default priority for new issues, to be replaced given sufficient information. T: bug Type: bug report. A problem or defect resulting in unintended behavior in something that exists.
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
6 participants
@zenmonkeykstop @feskehau @andrewdavidwong @bearyjd @olmet @TommyTran732