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cannot login to admin #1965

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FatCatTuxedo opened this issue Jan 14, 2020 · 5 comments
Open

cannot login to admin #1965

FatCatTuxedo opened this issue Jan 14, 2020 · 5 comments

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@FatCatTuxedo
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RainLoop version, browser, OS:
irrelevant i tried it on various browsers and devices
Expected behavior and actual behavior:
when I try to login as admin it just loads forever
Steps to reproduce the problem:
unknown
Logs or screenshots:
https://i.imgur.com/CA6EQzT.png

@jwoldan
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jwoldan commented Feb 23, 2020

I'm seeing this same issue after upgrading to 1.14.0. I was unable to login with my admin password. The loading spinner just keeps spinning, but it seems that the login fails with no reason given; the following response is returned from the login request:

{
    "Action": "AdminLogin",
    "Result": false,
    "Time": 11
}

I tried resetting the password to 12345 as described in #28 but I get the same behavior.

Note that this is different from when I enter an invalid user name or password, in that case login response is as follows, and an error message appears in the UI:

{
    "Action": "AdminLogin",
    "Result": false,
    "ErrorCode": 102,
    "ErrorMessage": "",
    "ErrorMessageAdditional": "",
    "Time": 1015
}

Screen Shot 2020-02-22 at 10 28 01 PM

@hotfix
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hotfix commented Feb 24, 2020

I have the same problem like @jwoldan

@Philippe34
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Philippe34 commented Apr 1, 2020

After upgrading 1.13.0 to 1.14.0, I can continue to login to the admin panel and it works fine for me.
PHP 5.6.40

admin-panel-login

@ppattard
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Same here... upgraded from 1.13.0 to 1.16.0, wrong password correctly returns an error but correct password leads to spinner forever. Did you find a workaround?

@lapo-luchini
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From this source I'd say that the .ini file cannot contain a plaintext password, except if it is the default 12345.
So the solution is to set that back to 12345 then login and change it from the interface.

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6 participants