A new startup wants to build the next-generation online trip management dashboard to allow travellers to see all of their existing reservations organised by trip either online (web) or through their mobile device.
- 2 million active users/week
- Total users: 15 million (user accounts)
- Poll email looking for travel-related emails
- Filter and whitelist certain emails
- The system must interface with the agency’s existing airline, hotel, and car rental interface system to update travel details (delays, cancellations, updates, gate changes, etc.).
- Updates must be in the app within 5 minutes of an update (better than the competition)
- Customers should be able to add, update, or delete existing reservations manually as well.
- Items in the dashboard should be able to be grouped by trip, and once the trip is complete, the items should automatically be removed from the dashboard.
- Users should also be able to share their trip information by interfacing with standard social media sites or allowing targeted people to view your trip.
- Richest user interface possible across all deployment platforms
- Provide end-of-year summary reports for users with a wide range of metrics about their travel usage
- Road Warrior gathers analytical data from users' trips for various purposes - travel trends, locations, airline and hotel vendor preferences, cancellation and update frequency, and so on.
- Must integrate seamlessly with existing travel systems (i.e., SABRE, APOLLO)
- Must integrate with a preferred travel agency for quick problem resolution (help me!)
- Must work internationally
- Users must be able to access the system at all times (max 5 minutes per month of unplanned downtime)
- Travel updates must be presented in the app within 5 minutes of generation by the source
- Response time from web (800ms) and mobile (First contentful paint of under 1.4 sec)