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Hi Andy,
Thanks. FYI here's why I emailed you. I went to colorado.edu/rc. There are no useful links from that page for Duo, so I searched "Duo". It gave me this page: https://www.colorado.edu/rc/documentation/duo [https://www.colorado.edu/rc/documentation/duo]
On that page there is nothing about new phones and no link to the FAQ that you referenced. So, per the last sentence on that page, I emailed rc-help. To avoid this kind of wasteful email exchange you might want to add a link to this page (https://curc.readthedocs.io/en/latest/faq.html#i-have-a-new-phone-how-do-i-move-my-duo-onto-it [https://curc.readthedocs.io/en/latest/faq.html#i-have-a-new-phone-how-do-i-move-my-duo-onto-it]) from this page (https://www.colorado.edu/rc/documentation/duo [https://www.colorado.edu/rc/documentation/duo]).
Best,
The text was updated successfully, but these errors were encountered:
Get rid of https://www.colorado.edu/rc/documentation/duo (I don't think this is actually linked to anywhere in our Colorado.edu pages, but it is still a legacy holdover from our previous website?)
add a link to the Duo FAQ for moving to a new phone to our Duo documentation? Ie.., add this link:
Per a user suggestion, can we add a link to the Duo FAQ for moving to a new phone to our Duo documentation? Ie.., add this link:
https://curc.readthedocs.io/en/latest/faq.html#i-have-a-new-phone-how-do-i-move-my-duo-onto-it
To this page:
https://curc.readthedocs.io/en/latest/access/duo-2-factor-authentication.html
Here is the user suggestion for context:
Hi Andy,
Thanks. FYI here's why I emailed you. I went to colorado.edu/rc. There are no useful links from that page for Duo, so I searched "Duo". It gave me this page: https://www.colorado.edu/rc/documentation/duo [https://www.colorado.edu/rc/documentation/duo]
On that page there is nothing about new phones and no link to the FAQ that you referenced. So, per the last sentence on that page, I emailed rc-help. To avoid this kind of wasteful email exchange you might want to add a link to this page (https://curc.readthedocs.io/en/latest/faq.html#i-have-a-new-phone-how-do-i-move-my-duo-onto-it [https://curc.readthedocs.io/en/latest/faq.html#i-have-a-new-phone-how-do-i-move-my-duo-onto-it]) from this page (https://www.colorado.edu/rc/documentation/duo [https://www.colorado.edu/rc/documentation/duo]).
Best,
The text was updated successfully, but these errors were encountered: