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August 11th, 2023

Explore what new changes the Training team has made in the last week.

General News
  • As you all know by now, Eddie Chow is taking over for this update. So first of all, thank you, Eddie, for making this a brandwich deluxe next week.
  • Fun Fact for the Week: Don't skip out on NSO if you have a Switch! With a huge library of Zelda games, and even Fire Emblem, who needs to buy something new, amirite?
  • Huge shout out to all the engagement in the Cluck U Discord channel this week, helping us find bugs and updates on the docs Site!
  • As a reminder, our new training is as follows:
    • Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST
    • Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST
    • Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST
    • Thursdays: ROC AMA @ 12pm EST
  • Join us in our new Cluck-U Discord channel if you have any questions, comments, or concerns!
Cluck U and Documentation Updates

Documentation

Cluck University

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

  • A discussion with a ROC engineer that doesn't result in a fix on first discussion
  • If you have a call to troubleshoot, create workflows or other ROC work
  • For all onboarding or expansion work
  • If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.