Explore what new changes the Training team has made in the last week.
General News
- As a reminder, our new training schedule, starting July 10th is as follows:
- Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST
- Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST
- Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST
- Thursdays: ROC AMA @ 12pm EST
- We've created automations to create tickets for any Documentation or Education Topics on Canny requests. Feel free to add to the list!
- Join us in our new cluck-u Discord channel if you have any questions, comments, or concerns!
Cluck U and Documentation Updates
Documentation
- Open Mic - June 30th Video and Page Added
- NinjaRMM Integration Setup Documentation Added
- Don't forget to sign up for our first Rewst 105 and Rewst 106 courses!
Tickets
With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!
- A discussion with a ROC engineer that doesn't result in a fix on first discussion
- If you have a call to troubleshoot, create workflows or other ROC work
- For all onboarding or expansion work
- If a call results in a new workflow idea or request
If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.