dec-15th-2023-compromised-users-automated-documentation-and-troubleshooting-errors.md

Dec 15th, 2023 - Compromised Users, Automated Documentation, and Troubleshooting Errors

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{% embed url="https://youtu.be/Bjz8QKDW1XY" %}

Contents of the Recording:

• 👤 Jen shows a workflow that disables compromised users
• 📄 Brandon shows a workflow that documents permissions on mailboxes and calendars on labeled clients
• 🪝 Ben shows troubleshooting steps taken to address when Rewst webhook task APIs return a 500 error during a new user onboarding process
• 📧 Brandon shows a workflow that creates tickets in Connectwise for emails that may have been improperly quarantined by Windows Defender.
• 📣 Aarin from Rewst updates on Microsoft API issues

How to Get Help

• 💬 Chat (Discord): https://discord.gg/rewst​​
  • Private #{{ msp }} channel
  • #the-kewp
• 🎫 Submit Tickets to: the_roc@rewst.io
• 📝 Feature Request + Integration Requests: https://rewst.canny.io/

CLUCK UNIVERSITY – REWST TRAINING:

• 👨‍🏫 Live Instructor-Led Training: https://calendly.com/cluck-u/
• 🏁 Rewst Foundations Training: https://docs.rewst.help/cluck-university/rewst-foundations-10x
• ▶️ On-demand Videos: https://docs.rewst.help/cluck-university/rewst-foundations-10x

ASK THE ROC:

• 🙋 ROC AMA Calls: https://calendly.com/cluck-u/roc-ama

DOCS:

• 🥚 Rewst Docs: https://docs.rewst.help
• ⛩️ Jinja Docs: https://jinja.palletsprojects.com/

KEY LINKS:

• 📝 Feature Request + Integration Requests: https://rewst.canny.io/