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Account Information
Summoner name #1: qstrgms
Summoner name #2: CarryingforJesus
My account (qstrgms) was created for the Developer Portal.
Issue Description
Me and my colleague (Roman - CarryingforJesus) are developing a small statistical project for Ukrainian League of Legends players - https://statmyleague.gg
When Roman added me to the group of our app and transferred the owner to me - we both lost access to our application at https://developer.riotgames.com.
I (as owner) can not see our app (status, messages, API key, nothing), Roman as a member of our group also lost the opportunity to see messages, status, etc.
App ID 550118
Site URL: https://statmyleague.gg/ (Password/login access)
What I've Tried
I contacted the support (ticket number #69982423), and they recommended I contact the Discord chat for developers, and from there they sent me to Git Hub.
Log out of the Developer Portal = done
Attempt to log in via "Incognito Mode" = done
Clear your browser cookies = done
Attempt to login via a secondary device (mobile or different computer) = done
Repro Steps
Step 1: Log in as a user = qstrgms#Ru1
Step 2: Not having access to your own application
Issue Context
The problem occurred when transferring ownership of the group in which the test application statmyleague.gg is registered.
The text was updated successfully, but these errors were encountered:
Hi! You are the owner of the group, but CarryingforJesus is still listed as the owner of the application. Can they still see the app from their account? If so, they need to edit the app and swap the product group from default to the desired group. If they cannot see the application from their account at all, please let me know and we'll take a look.
Account Information
Summoner name #1: qstrgms
Summoner name #2: CarryingforJesus
My account (qstrgms) was created for the Developer Portal.
Issue Description
Me and my colleague (Roman - CarryingforJesus) are developing a small statistical project for Ukrainian League of Legends players - https://statmyleague.gg
When Roman added me to the group of our app and transferred the owner to me - we both lost access to our application at https://developer.riotgames.com.
I (as owner) can not see our app (status, messages, API key, nothing), Roman as a member of our group also lost the opportunity to see messages, status, etc.
App ID 550118
Site URL: https://statmyleague.gg/ (Password/login access)
Screens
https://www.screencast.com/t/b5uX4Ms6X
https://www.screencast.com/t/rwfYzaiS6Nqv
What I've Tried
I contacted the support (ticket number #69982423), and they recommended I contact the Discord chat for developers, and from there they sent me to Git Hub.
Repro Steps
Issue Context
The problem occurred when transferring ownership of the group in which the test application statmyleague.gg is registered.
The text was updated successfully, but these errors were encountered: