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Not all uploads are successful #1325

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seasick opened this issue Oct 24, 2019 · 6 comments
Closed

Not all uploads are successful #1325

seasick opened this issue Oct 24, 2019 · 6 comments

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@seasick
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seasick commented Oct 24, 2019

  • Your Rocket.Chat Experimental app version:4.0.2.2087
  • Your Rocket.Chat server version: 2.0.0
  • Device (or Simulator) you're running with: Google Pixel 2

Basically the same as this issue but I realized that this is a Rocket.Chat.ReactNative issue, thus created it here.

Looking at adb logcat I found this error when uploading (or pressing "try again")

10-24 11:36:17.787 21885 22007 I bugsnag-react-native: Sending exception: SyntaxError - JSON Parse error: Unrecognized token '<' parse@[native code]
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: app.bundle:1345:3424
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: p@app.bundle:430:423
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: app.bundle:430:1740
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: p@app.bundle:430:423
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: n@app.bundle:430:898
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: app.bundle:430:1047
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: f@app.bundle:166:155
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: app.bundle:166:882
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: q@app.bundle:172:623
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: x@app.bundle:172:987
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: callImmediates@app.bundle:172:3068
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: callImmediates@[native code]
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: value@app.bundle:39:3188
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: app.bundle:39:1206
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: value@app.bundle:39:2868
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: value@app.bundle:39:1176
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: value@[native code]
10-24 11:36:17.787 21885 22007 I bugsnag-react-native: value@[native code]

Uploading images which were sent to me via Whatsapp are uploaded successfully. Photos I took on my camera are not uploaded successfully.

@aimador
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aimador commented Oct 24, 2019

I was told to move to the React Native section since I have the same upload problem
"old" Android App #2507

@djorkaeffalexandre
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djorkaeffalexandre commented Oct 24, 2019

@aimador & @seasick where you are uploading? Share extension or Room View?

@aimador
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aimador commented Oct 24, 2019

Sorry, I don't really know what you're referring to. I've opened either a channel or a private conversation and used the "+" next to the input field. I assume you're referring to the room view. I did not use any share functionality so far.

@seasick
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seasick commented Oct 25, 2019

@djorkaeffalexandre I'm uploading from the room view - I don't even have the possibility to share to Rocketchat from another application.

Another thing I just noticed: In public channels uploading doesn't not work either, and I'm not even getting an error message there. In private channels or direct messaging I get an error message with a retry option

@seasick
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seasick commented Nov 28, 2019

I tried uploading today again, and this time uploading worked. This time I also was able to test from share extension and room view.

Android App Version: 4.0.6
RocketChat Server Version: 2.2.0

@seasick seasick closed this as completed Nov 28, 2019
@aimador
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aimador commented Dec 10, 2019

This is still an issue for me though. I guess I'll have to open another issue then

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