Session expired in the Application but the user is not notified

[ericlambelet]

Description:

Sometime, the users receives push notifications, but the message are not displayed in the application.
But login out and entering the credentials again seems to resolve the issue.

Environment Information:

• Rocket.Chat Server Version: 3.14.1
• Rocket.Chat App Version: 4.12.0.108
• Device Name: iPhone 8
• OS Version: 15.0

Steps to reproduce:

1. Login the application
2. Wait the session expiration period
3. Open the application

Expected behavior:

A message should tell the user to login again.

Actual behavior:

Nothing happen, the user sees the channels, but they are not updated.
If the user explicitly logout and enters its credentials again, the application is working.

Additional context:

[diegolmello]

Duplicated of #1878
The team is working on this right now on the server side.
Thanks!

[ericlambelet]

Hello Diego.
I saw this ticket, but I wasn't sure it applied as I wasn't sure it'll treat the case where the user open the application and try to send a message.
Thanks a lot for your answer

[diegolmello]

You're actually right.
I got it wrong.
We thought about notifying the user when the token expires.
It'd be a nice improvement to UX.
I'll bring the subject to discussion.
Thanks!