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[Bug] Rocket.Chat mobile app oauth trouble #5016

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zebesh opened this issue Oct 13, 2021 · 9 comments
Closed

[Bug] Rocket.Chat mobile app oauth trouble #5016

zebesh opened this issue Oct 13, 2021 · 9 comments

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@zebesh
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zebesh commented Oct 13, 2021

Description:

We set up Keycloak as Oauth. Authorization works in clients on desktops, in the browser. But on mobile devices the following happens:
After entering a login and password in the OUATH window, a redirect on the page with the text: login Completed. Click here to close this window. It does not happen about clicking, and when you press the cross goes to the tantle window of the logon chat.

Expected behavior:

The application is authorized

Server Setup Information:

  • Version of Rocket.Chat Server: 4.0.1
  • Operating System: ubuntu
  • Deployment Method: docker
  • Number of Running Instances: 2
  • NodeJS Version: v12.22.1
  • MongoDB Version: 4.2.17 / wiredTiger (oplog Enabled)

Client Setup Information

  • Mobile App: 4.20
  • Operating System: Android 10
@larseberhardt
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Hey zebesh, I'm an enterprise client of RC and reported the bug after 4.0.0 is launched. They told me that they are currently working on the bug.

@tcdev0
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tcdev0 commented Oct 13, 2021

Same Problem with iOS Client.

linking Rocket.Chat.ReactNative Issue #3376

@ghost
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ghost commented Oct 20, 2021

We are running a "normal" Rocket.Chat instance with auth via OAuth2 from Mailcow. We are experiencing the same issue with the latest android app as well as with the latest iOS app. Because of this issue we are having heavy problems in team communication of our community project.

@Darkless012
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Darkless012 commented Mar 20, 2023

Apparently this bug is still a thing.
I'm running Android app v. 4.36.0.38053 and v. 3.8.7 server.
And like others mentioned, after using OAuth screen to login to RocketChat, it just goes back to login screen.
Other clients (Web, Linux Desktop) are working fine.
Oh and for completeness: cleaning storage, cache or reinstalling app didn't work.

@hugocostadev hugocostadev transferred this issue from RocketChat/Rocket.Chat Apr 6, 2023
@diegolmello
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@Darkless012 We're going to need more info to fix this issue, since we have several types of login and they should all be working fine.
Usually when we receive reports like yours, it's a misconfiguration on admin panel.

@3ronco

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@diegolmello

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@3ronco

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@diegolmello

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@zebesh zebesh closed this as completed May 16, 2024
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