1.0.3 new account & anonymous can't see any chat channels and new account can't login

[online0227]

Description:

New accounts and anonymous are not being able to see any chat channels. (for anonymous, it was fixed in 1.0.2 but in 1.0.3 still that bug exists. Plus now newly created user cannot see any channels after logging in as well after verifying email. Also it does not allow to login with new account).

Steps to reproduce:

1. installed via snap from previous version and it got automatically updated to 1.0.3
2. just clicked chat anonymous, but all channels are invisible.
3. or sign up with new account and try to login, but all channels are invisible.

Expected behavior:

anonymouse login then set username, chat.

Actual behavior:

all channel unvisible once after cliking talk anonymous

Server Setup Information:

• Version of Rocket.Chat Server: 1.0.3
• Operating System: ubuntu 18.04 google cloud engine
• Deployment Method:
• Number of Running Instances:
• DB Replicaset Oplog:
• NodeJS Version:
• MongoDB Version:

Additional context

Relevant logs:

snap is automatically updated with 1.0.3 but I found the problems so I just leave this message.

[online0227]

I just found new bug that new account also can't see any chat channels after verifying email in just like anonymous. Also new account can't login.

[ghost]

I can confirm I have the same problem with a manual installation of 1.0.3

The issue

Anonymous users and people trying to register to the instance are unable to see any channels and have visually broken UI.

What have I done so far?

The rocketchat logs weren't spitting out any explicit errors and I had the log error level on 2. The logs down below are all I've got.

I dropped the rocketchat database in MongoDB, along with completely uninstalling and removing every file relating to MongoDB. I also deleted everything related to Node and removed the rocketchat directories.

Initially I thought it was a problem with MongoDB 4.0 so I used 3.6 instead after doing the steps above but the same error still occured.

What I've discovered

Technically (whether anonymous or registered through email) the account was being created. You are able to proceed to the "My Profile" page and browse around there but that is about it.

The username "@" was not being created. After manually entering a username in the field and saving changes, the user is then able to browse around all the channels freely.

I also discovered that this issue only happens when you set "Allow Anonymous Read/Write" to True.
If disabled, the registering user is able to browse the channels instantly and the username @ is created, but of course with the loss of the anonymous functionality.

Logs

Registering an account with the anonymous feature on

I20190517-20:40:34.073(2) Meteor ➔ method registerUser -> userId: null , arguments:  [ { name: 'testy',     email: 'testy@testssyty.com',     pass: 'testy',     'confirm-pass': 'testy' } ] 
I20190517-20:40:34.398(2) ====== BEGIN MAIL #7 ====== 
Mail Jargon Deleted 
I20190517-20:40:34.428(2) ====== END MAIL #7 ====== 
I20190517-20:40:34.633(2) Meteor ➔ publish null -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.723(2) Meteor ➔ publish stream-importers -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'progress', { useCollection: false, args: [] } ] 
I20190517-20:40:34.740(2) Meteor ➔ method autoTranslate.getSupportedLanguages -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'en' ] 
I20190517-20:40:34.747(2) API ➔ debug GET: /api/v1/commands.list 
I20190517-20:40:34.755(2) Meteor ➔ method listCustomSounds -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.779(2) API ➔ debug Success { statusCode: 200,   body:     { commands:        [ [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object] ],      offset: 0,      count: 23,      total: 23,      success: true } } 
I20190517-20:40:34.787(2) Meteor ➔ method listEmojiCustom -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.796(2) Meteor ➔ method apps/is-enabled -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.801(2) Meteor ➔ publish webdavAccounts -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.809(2) Meteor ➔ method getUserRoles -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.827(2) Meteor ➔ publish userData -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.836(2) Meteor ➔ publish activeUsers -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.847(2) Meteor ➔ method rooms/get -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.857(2) Meteor ➔ method subscriptions/get -> userId: 8MnTq6JtuauRQ86iC , arguments:  [] 
I20190517-20:40:34.885(2) API ➔ debug GET: /api/apps/languages 
I20190517-20:40:34.887(2) API ➔ debug Success { statusCode: 200, body: { apps: [], success: true } } 
I20190517-20:40:34.891(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'app/added', { useCollection: false, args: [] } ] 
I20190517-20:40:34.895(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'app/removed', { useCollection: false, args: [] } ] 
I20190517-20:40:34.899(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'app/updated', { useCollection: false, args: [] } ] 
I20190517-20:40:34.907(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'app/statusUpdate', { useCollection: false, args: [] } ] 
I20190517-20:40:34.911(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'app/settingUpdated', { useCollection: false, args: [] } ] 
I20190517-20:40:34.914(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'command/added', { useCollection: false, args: [] } ] 
I20190517-20:40:34.917(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'command/disabled', { useCollection: false, args: [] } ] 
I20190517-20:40:34.925(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'command/updated', { useCollection: false, args: [] } ] 
I20190517-20:40:34.928(2) Meteor ➔ publish stream-apps -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 'command/removed', { useCollection: false, args: [] } ] 
I20190517-20:40:34.931(2) Meteor ➔ method userSetUtcOffset -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ 1 ] 
I20190517-20:40:36.663(2) Meteor ➔ method UserPresence:online -> userId: 8MnTq6JtuauRQ86iC , arguments:  [ null ]

Registering an anonymous account with the anonymous feature enabled

I20190517-20:42:11.409(2) Meteor ➔ method registerUser -> userId: null , arguments:  [ {} ] 
I20190517-20:42:11.518(2) Meteor ➔ publish null -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.644(2) API ➔ debug GET: /api/v1/commands.list 
I20190517-20:42:11.661(2) API ➔ debug Success { statusCode: 200,   body:     { commands:        [ [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object] ],      offset: 0,      count: 23,      total: 23,      success: true } } 
I20190517-20:42:11.665(2) Meteor ➔ publish stream-importers -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'progress', { useCollection: false, args: [] } ] 
I20190517-20:42:11.672(2) Meteor ➔ method autoTranslate.getSupportedLanguages -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'en' ] 
I20190517-20:42:11.677(2) Meteor ➔ method listCustomSounds -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.685(2) Meteor ➔ method listEmojiCustom -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.689(2) Meteor ➔ method apps/is-enabled -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.693(2) Meteor ➔ publish webdavAccounts -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.704(2) Meteor ➔ method getUserRoles -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.718(2) Meteor ➔ publish userData -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.729(2) Meteor ➔ publish activeUsers -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.734(2) Meteor ➔ method rooms/get -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.749(2) Meteor ➔ method subscriptions/get -> userId: guHukrC4WR8wSTqPL , arguments:  [] 
I20190517-20:42:11.764(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'app/added', { useCollection: false, args: [] } ] 
I20190517-20:42:11.767(2) API ➔ debug GET: /api/apps/languages 
I20190517-20:42:11.772(2) API ➔ debug Success { statusCode: 200, body: { apps: [], success: true } } 
I20190517-20:42:11.775(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'app/removed', { useCollection: false, args: [] } ] 
I20190517-20:42:11.785(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'app/updated', { useCollection: false, args: [] } ] 
I20190517-20:42:11.788(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'app/statusUpdate', { useCollection: false, args: [] } ] 
I20190517-20:42:11.791(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'app/settingUpdated', { useCollection: false, args: [] } ] 
I20190517-20:42:11.794(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'command/added', { useCollection: false, args: [] } ] 
I20190517-20:42:11.796(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'command/disabled', { useCollection: false, args: [] } ] 
I20190517-20:42:11.799(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'command/updated', { useCollection: false, args: [] } ] 
I20190517-20:42:11.802(2) Meteor ➔ publish stream-apps -> userId: guHukrC4WR8wSTqPL , arguments:  [ 'command/removed', { useCollection: false, args: [] } ] 
I20190517-20:42:11.816(2) Meteor ➔ method userSetUtcOffset -> userId: guHukrC4WR8wSTqPL , arguments:  [ 1 ] 
I20190517-20:42:13.060(2) Meteor ➔ method UserPresence:online -> userId: guHukrC4WR8wSTqPL , arguments:  [ null ]

Registering an account with the anonymous feature disabled.

I20190517-20:43:10.499(2) Meteor ➔ method registerUser -> userId: null , arguments:  [ { name: 'testyyy',     email: 'testyyy@testytt.com',     pass: 'testyy',     'confirm-pass': 'testyy' } ] 
I20190517-20:43:10.856(2) ====== BEGIN MAIL #8 ====== 
Mail Jargon Deleted
I20190517-20:43:10.896(2) ====== END MAIL #8 ====== 
I20190517-20:43:11.087(2) Meteor ➔ publish null -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.185(2) Meteor ➔ publish stream-importers -> userId: q57q6jezi4oPvt6da , arguments:  [ 'progress', { useCollection: false, args: [] } ] 
I20190517-20:43:11.191(2) API ➔ debug GET: /api/v1/commands.list 
I20190517-20:43:11.201(2) Meteor ➔ method autoTranslate.getSupportedLanguages -> userId: q57q6jezi4oPvt6da , arguments:  [ 'en' ] 
I20190517-20:43:11.223(2) API ➔ debug Success { statusCode: 200,   body:     { commands:        [ [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object],         [Object] ],      offset: 0,      count: 23,      total: 23,      success: true } } 
I20190517-20:43:11.245(2) Meteor ➔ method listCustomSounds -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.260(2) Meteor ➔ method listEmojiCustom -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.265(2) Meteor ➔ method apps/is-enabled -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.279(2) Meteor ➔ publish webdavAccounts -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.290(2) Meteor ➔ publish userData -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.306(2) Meteor ➔ publish activeUsers -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.310(2) Meteor ➔ method getUserRoles -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.331(2) Meteor ➔ publish userData -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.336(2) Meteor ➔ publish activeUsers -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.344(2) Meteor ➔ method rooms/get -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.364(2) Meteor ➔ method subscriptions/get -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:11.368(2) API ➔ debug GET: /api/apps/languages 
I20190517-20:43:11.370(2) API ➔ debug Success { statusCode: 200, body: { apps: [], success: true } } 
I20190517-20:43:11.395(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'app/added', { useCollection: false, args: [] } ] 
I20190517-20:43:11.398(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'app/removed', { useCollection: false, args: [] } ] 
I20190517-20:43:11.400(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'app/updated', { useCollection: false, args: [] } ] 
I20190517-20:43:11.402(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'app/statusUpdate', { useCollection: false, args: [] } ] 
I20190517-20:43:11.405(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'app/settingUpdated', { useCollection: false, args: [] } ] 
I20190517-20:43:11.407(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'command/added', { useCollection: false, args: [] } ] 
I20190517-20:43:11.410(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'command/disabled', { useCollection: false, args: [] } ] 
I20190517-20:43:11.412(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'command/updated', { useCollection: false, args: [] } ] 
I20190517-20:43:11.415(2) Meteor ➔ publish stream-apps -> userId: q57q6jezi4oPvt6da , arguments:  [ 'command/removed', { useCollection: false, args: [] } ] 
I20190517-20:43:11.423(2) Meteor ➔ method userSetUtcOffset -> userId: q57q6jezi4oPvt6da , arguments:  [ 1 ] 
I20190517-20:43:11.451(2) Meteor ➔ method getUsernameSuggestion -> userId: q57q6jezi4oPvt6da , arguments:  [] 
I20190517-20:43:12.695(2) Meteor ➔ method UserPresence:online -> userId: q57q6jezi4oPvt6da , arguments:  [ null ] 
I20190517-20:43:16.969(2) Meteor ➔ method setUsername -> userId: q57q6jezi4oPvt6da , arguments:  [ 'testyyy' ] 
I20190517-20:43:16.997(2) ====== BEGIN MAIL #9 ====== 
Mail Jargon Deleted 
I20190517-20:43:17.020(2) ====== END MAIL #9 ====== 
I20190517-20:43:17.082(2) Meteor ➔ method joinDefaultChannels -> userId: q57q6jezi4oPvt6da , arguments:  [ undefined ] 
I20190517-20:43:17.129(2) Integrations ➔ Outgoing WebHook.debug Execute Trigger: userCreated 
I20190517-20:43:17.131(2) Integrations ➔ Outgoing WebHook.debug Got the event arguments for the event: userCreated { event: 'userCreated',   user:     { _id: 'q57q6jezi4oPvt6da',      createdAt: 2019-05-17T18:43:10.614Z,      services: { password: [Object], email: [Object], resume: [Object] },      emails: [ [Object] ],      type: 'user',      status: 'online',      active: true,      _updatedAt: 2019-05-17T18:43:17.020Z,      roles: [ 'user' ],      name: 'testyyy',      lastLogin: 2019-05-17T18:43:11.056Z,      statusConnection: 'online',      utcOffset: 1,      username: 'testyyy' } } 
I20190517-20:43:17.133(2) Integrations ➔ Outgoing WebHook.debug Starting search for triggers for the room: __any 
I20190517-20:43:17.135(2) Integrations ➔ Outgoing WebHook.debug Found 0 to iterate over and see if the match the event. 

[ghost]

Still the same issue with v1.1.0

This time you get stuck on an infinite loading screen when you try to enter a channel after enabling anonymous read/write.

[sampaiodiego]

are you guys able to test #14717 ?
I can provide a Docker image if that makes it easy for testing. thx

[ghost]

@sampaiodiego
Can confirm that anonymous users are able to read channels now without any problems.
Just the registering of new accounts (registered or anonymous) doesn't work.

[MarcosSpessatto]

@Cymity can you please try again? I just updated the PR with a new commit. Thanks.

[ghost]

@MarcosSpessatto
Just tested it and everything seems to be working fine, no issues whatsoever. The dialog box to enter in a username pops up with the anonymous read/write feature is turned on and anonymous users are able to chat.

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[MartinSchoeler]

Should be fixed by #14717 if you experience this again, please open an issue with updated details. Thanks!