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Livechat trigger configuration page don't load... I'm geting blank page #18949

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adolfombarros opened this issue Sep 18, 2020 · 6 comments · Fixed by #19134
Closed

Livechat trigger configuration page don't load... I'm geting blank page #18949

adolfombarros opened this issue Sep 18, 2020 · 6 comments · Fixed by #19134

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@adolfombarros
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adolfombarros commented Sep 18, 2020

Description:

The original omnichannel trigger configuration page has only one addition icon and it worked !

After I added a trigger, the page doesn't load... It's always showing a blank page

Steps to reproduce:

  1. Go to 'Omnichannel - Livechat trigger'
  2. Click on 'add icon' and fill in the fields according to the desired trigger'
  3. Click on 'save(add)' so get a blank page and nothing happens, no error message and no trigger added.

Expected behavior:

Display the added trigger

Actual behavior:

Display a blank page !

When I click on livechat trigger, the trigger information is not loaded and a blank page is displayed.

No error is displayed.

Screenshot from 2020-09-17 21-23-34

Screenshot from 2020-09-17 21-24-34

Server Setup Information:

  • Version of Rocket.Chat Server: 3.6.0 and 3.6.1
  • Operating System: Linux x64 4.15.0-115-generic
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Ativado
  • NodeJS Version: 12.16.1
  • MongoDB Version: 4.0.20

Client Setup Information

  • Desktop App or Browser Version: RocketChat Snap stable/latest (2.17.11), Google Chrome 85 and Firefox 80
  • Operating System: Ubuntu 20.04 and Windows 10

Relevant logs:

BROWSER LOGS
Error: Minified React error # 130; visit https://reactjs.org/docs/error-decoder.html?invariant=130&args[]=undefined&args[]= for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at Ug (/node_modules/react-dom/cjs/react-dom.production.min.js:283)
at eval (/node_modules/react-dom/cjs/react-dom.production.min.js:156)
at R (/node_modules/react-dom/cjs/react-dom.production.min.js:181)
at Rj (/node_modules/react-dom/cjs/react-dom.production.min.js:273)
at Qj (/node_modules/react-dom/cjs/react-dom.production.min.js:254)
at Kj (/node_modules/react-dom/cjs/react-dom.production.min.js:254)
at yj (/node_modules/react-dom/cjs/react-dom.production.min.js:247)
at eval (/node_modules/react-dom/cjs/react-dom.production.min.js:131)
at exports.unstable_runWithPriority (/node_modules/scheduler/cjs/scheduler.production.min.js:27)
at cg (/node_modules/react-dom/cjs/react-dom.production.min.js:130)
Ci @ /node_modules/react-dom/cjs/react-dom.production.min.js:217

SERVER LOGs

LocalStore: store created at ,
LocalStore: store created at ,
LocalStore: store created at ,
Setting default file store to GridFS,
{"line":"120","file":"migrations.js","message":"Migrations: Not migrating, already at version 205","time":{"$date":1600393972265},"level":"info"},
ufs: temp directory created at "/tmp/ufs",
Updating process.env.MAIL_URL,
Using GridFS for custom sounds storage,
Using GridFS for custom emoji storage,
Loaded the Apps Framework and loaded a total of 7 Apps!,
Browserslist: caniuse-lite is outdated. Please run next command npm update,
➔ System ➔ startup,
➔ +---------------------------------------------------+,
➔ | SERVER RUNNING |,
➔ +---------------------------------------------------+,
➔ | |,
➔ | Rocket.Chat Version: 3.6.1 |,
➔ | NodeJS Version: 12.16.1 - x64 |,
➔ | MongoDB Version: 4.0.20 |,
➔ | MongoDB Engine: mmapv1 |,
➔ | Platform: linux |,
➔ | Process Port: 3000 |,
➔ | Site URL: https://chat.cbm.al.gov.br |,
➔ | ReplicaSet OpLog: Enabled |,
➔ | Commit Hash: 6a4f474 |,
➔ | Commit Branch: HEAD |,
➔ | |,
➔ +---------------------------------------------------+,
(node:9) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.,

@rsgodinez
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Same issue for us! Started sin 3.6.0.

@cur1ou5soul
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Same issue for me.

@alexherdt
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alexherdt commented Sep 22, 2020

Same issue for me on 3.6.2. (fresh installation)
I use a snap-installation.

@cur1ou5soul
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If I use my browser I can see this error wenn clicking on the livechat tab

Error: Minified React error #130;

@leofass
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leofass commented Sep 24, 2020

same issue on 3.6.1

@cur1ou5soul
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Same Issue on 3.6.3

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6 participants