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Export messages as file feature requires use of email #19693
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Additional note: |
Hello, we do have the same issue. Clicking the generated link that you receive gets you a 403 error. |
With Rocket.Chat Version 3.15 still the Issue is there. Do you have any News about it? Thank you |
I have created feature request which problem description RocketChat/feature-requests#496 |
.take |
Description:
Export messages as file feature requires use of email. When email is not enabled on the server, users do not get the link where to download their exported messages.
In some instances sending emails is completely disabled for security reasons such as that messages could leak information via downgraded plain SMTP protocol supported in email routing.
It would be preferable that when the user selects
Export as file
method, the download would be offered directly to the user in UX.Steps to reproduce:
Export Messages
from the three dot menu on the channelExport as file
Export
Expected behavior:
User is offered a visible download link to the zipped file containing their requested messages, or the download is offered to browser directly.
Actual behavior:
User gets a popup telling them that
Your email has been queued for sending
. User does not get the email as it is not allowed on the server. User has no way of finding out where to download the exported messages.Server Setup Information:
Client Setup Information
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