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Hi there.
I have a self-hosted rocket.chat server running under ubuntu os on a pi machine. The service for file storing is webdav, which is hosted on another server I am hosting. There is a file size limit to 5 MB while I am trying to upload any file. I had change the limit in rocket.chat server settings but no chance to solve the problem.
Steps to reproduce:
Open mobile/desktop app
Upload a file (ex. image or video bigger than 5MB)
Getting the error
Expected behavior:
File limit should work as set in server settings
Actual behavior:
Each time I try to upload a file bigger than 5MB i get the error: "Error uploading...Try again"
Server Setup Information:
Version of Rocket.Chat Server: 3.13.2
Operating System: Ubuntu 18.04
Deployment Method: SNAP
Number of Running Instances:
DB Replicaset Oplog:
NodeJS Version: 12.21.0
MongoDB Version:3.6.21
Client Setup Information
Desktop App or Browser Version: Last release
Operating System: All systems
Additional context
Relevant logs:
The text was updated successfully, but these errors were encountered:
Is your instance behind some reverse proxy (other than caddy)? If so please check if that's imposing some upload limit or not.
In the meantime, the server should be updated before assuming it is a bug. I understand that the latest officially supported version for arm64 is 3.13.2, BUT, it's going to be updated soon. A couple of good people are helping me test the latest arm snap build (3.18.x).
I can't give any ETAs for the release but if you'd like to test it out, and also help me in the proccess to expedite the release (no technical knowledge necessary, fyi), please let me know. Ping me on open (at)debdut.chakraborty.
Is your instance behind some reverse proxy (other than caddy)? If so please check if that's imposing some upload limit or not.
In the meantime, the server should be updated before assuming it is a bug. I understand that the latest officially supported version for arm64 is 3.13.2, BUT, it's going to be updated soon. A couple of good people are helping me test the latest arm snap build (3.18.x).
I can't give any ETAs for the release but if you'd like to test it out, and also help me in the proccess to expedite the release (no technical knowledge necessary, fyi), please let me know. Ping me on open (at)debdut.chakraborty.
Thanks.
Hi there. Thanks for coming back to me. Well I am using nginx for reverse proxy. I already checked over there, and I set the limit Higher to 50MB but still I get the error.
I guess I will wait for the new update, maybe this will be solved in the new release.
Thanks again.
Best regards.
Description:
Hi there.
I have a self-hosted rocket.chat server running under ubuntu os on a pi machine. The service for file storing is webdav, which is hosted on another server I am hosting. There is a file size limit to 5 MB while I am trying to upload any file. I had change the limit in rocket.chat server settings but no chance to solve the problem.
Steps to reproduce:
Expected behavior:
File limit should work as set in server settings
Actual behavior:
Each time I try to upload a file bigger than 5MB i get the error: "Error uploading...Try again"
Server Setup Information:
Client Setup Information
Additional context
Relevant logs:
The text was updated successfully, but these errors were encountered: