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File upload limit under webdav xampp #23175

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anrobiadev opened this issue Sep 12, 2021 · 2 comments
Open

File upload limit under webdav xampp #23175

anrobiadev opened this issue Sep 12, 2021 · 2 comments

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@anrobiadev
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anrobiadev commented Sep 12, 2021

Description:

Hi there.
I have a self-hosted rocket.chat server running under ubuntu os on a pi machine. The service for file storing is webdav, which is hosted on another server I am hosting. There is a file size limit to 5 MB while I am trying to upload any file. I had change the limit in rocket.chat server settings but no chance to solve the problem.

Steps to reproduce:

  1. Open mobile/desktop app
  2. Upload a file (ex. image or video bigger than 5MB)
  3. Getting the error

Expected behavior:

File limit should work as set in server settings

Actual behavior:

Each time I try to upload a file bigger than 5MB i get the error: "Error uploading...Try again"

Server Setup Information:

  • Version of Rocket.Chat Server: 3.13.2
  • Operating System: Ubuntu 18.04
  • Deployment Method: SNAP
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: 12.21.0
  • MongoDB Version:3.6.21

Client Setup Information

  • Desktop App or Browser Version: Last release
  • Operating System: All systems

Additional context

Relevant logs:

@debdutdeb
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HI. Thanks for reporting this.

Is your instance behind some reverse proxy (other than caddy)? If so please check if that's imposing some upload limit or not.

In the meantime, the server should be updated before assuming it is a bug. I understand that the latest officially supported version for arm64 is 3.13.2, BUT, it's going to be updated soon. A couple of good people are helping me test the latest arm snap build (3.18.x).

I can't give any ETAs for the release but if you'd like to test it out, and also help me in the proccess to expedite the release (no technical knowledge necessary, fyi), please let me know. Ping me on open (at)debdut.chakraborty.

Thanks.

@anrobiadev
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HI. Thanks for reporting this.

Is your instance behind some reverse proxy (other than caddy)? If so please check if that's imposing some upload limit or not.

In the meantime, the server should be updated before assuming it is a bug. I understand that the latest officially supported version for arm64 is 3.13.2, BUT, it's going to be updated soon. A couple of good people are helping me test the latest arm snap build (3.18.x).

I can't give any ETAs for the release but if you'd like to test it out, and also help me in the proccess to expedite the release (no technical knowledge necessary, fyi), please let me know. Ping me on open (at)debdut.chakraborty.

Thanks.

Hi there. Thanks for coming back to me. Well I am using nginx for reverse proxy. I already checked over there, and I set the limit Higher to 50MB but still I get the error.

I guess I will wait for the new update, maybe this will be solved in the new release.
Thanks again.
Best regards.

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