v4.7.1 not starting

[ali-alhaidary]

● rocketchat.service - The mersaal server
Loaded: loaded (/lib/systemd/system/rocketchat.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2022-05-14 02:29:53 UTC; 1min 36s ago
Process: 801 ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE)
Main PID: 801 (code=exited, status=1/FAILURE)

May 14 02:29:53 mersaal rocketchat[801]: at Module.load (internal/modules/cjs/loader.js:950:32)
May 14 02:29:53 mersaal rocketchat[801]: at Module.Mp.load (/opt/Rocket.Chat/programs/server/runtime.js:46:33)
May 14 02:29:53 mersaal rocketchat[801]: at Function.Module._load (internal/modules/cjs/loader.js:790:12)
May 14 02:29:53 mersaal rocketchat[801]: at Module.require (internal/modules/cjs/loader.js:974:19)
May 14 02:29:53 mersaal rocketchat[801]: at require (internal/modules/cjs/helpers.js:93:18)
May 14 02:29:53 mersaal rocketchat[801]: at Object. (/opt/Rocket.Chat/programs/server/npm/node_modules/@rocket.chat/forked-matrix-sdk-crypto-nodejs/lib/napi.js:24:11) {
May 14 02:29:53 mersaal rocketchat[801]: code: 'ERR_DLOPEN_FAILED'
May 14 02:29:53 mersaal rocketchat[801]: }
May 14 02:29:53 mersaal systemd[1]: rocketchat.service: Main process exited, code=exited, status=1/FAILURE
May 14 02:29:53 mersaal systemd[1]: rocketchat.service: Failed with result 'exit-code'.

[pajkoLH]

the same problem

[ali-alhaidary]

@pajkoLH any idea of what this error is about?

[dudanogueira]

plase, check if this comment helps:
#25396 (comment)

[ali-alhaidary]

plase, check if this comment helps: #25396 (comment)

@dudanogueira No, it did not help

[ankar84]

related to #25460

[geekgonecrazy]

Duplicate of #25396

Trying to work on a fix for this now