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Infinite server connection, iPhone SE #26431

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rafailagazoda opened this issue Aug 1, 2022 · 4 comments
Open

Infinite server connection, iPhone SE #26431

rafailagazoda opened this issue Aug 1, 2022 · 4 comments

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@rafailagazoda
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rafailagazoda commented Aug 1, 2022

The latest version of the app. SE first generation. When specifying a corporate server, an endless loading occurs. Safari opens a chat at the address and logs in. The problem is in the mobile app. You cannot reset the cache in the smartphone settings.

@rafailagazoda rafailagazoda changed the title Бесконечное подключение к серверу, iPhone SE Infinite server connection, iPhone SE Aug 1, 2022
@ankar84
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ankar84 commented Aug 2, 2022

  1. Someone please transfer that issue to RCRN repo
  2. @rafailagazoda team definitely need more information like server version, client version

@rafailagazoda
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@ankar84 server ver 4.8.1 client 4.29.0.34197

@ankar84
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ankar84 commented Aug 2, 2022

Actually I have a lot of users request about such behaviour but only on iPhones.
I advice to reinstall the app and it always helped for my users.

@glechapelain
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So I am the exact opposite: Well I don't know actually, I haven't tried the apps.

But trying to login into Blender.chat gives me an infinite loading screen
Happy to do any debugging I could: I was going to install an instance here to toy around w/.

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