Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

LiveChat room creation does not play room creation sound #7796

Open
monty241 opened this issue Aug 18, 2017 · 2 comments
Open

LiveChat room creation does not play room creation sound #7796

monty241 opened this issue Aug 18, 2017 · 2 comments

Comments

@monty241
Copy link

I've configured the default sound on Room Creation on Windows 10, Rocket.Chat+ 2.8.0, 1 instance, deployment: snap, db replicaset: ?, node: ?.

No sound is played when a room is created for LiveChat. Sound works and is on.

Reproduction:

  1. Enable sound on room creation in account.
  2. Check that you have sound on.
  3. Start a livechat session.
  4. No sound appears.

Expectation:

On step 4 a sound sounds for all users with sound on room creation.

@monty241
Copy link
Author

monty241 commented Mar 3, 2018

Might be fixed by #9802.

@mrsimpson
Copy link
Collaborator

mrsimpson commented Apr 25, 2018

@sampaiodiego @monty241 this is not completely fixed by #9802 - unfortunately.
@JSzaszvari, do I assume correctly that you tested with livechat in "least amount" routing configuration?
For the guest pool, there is no notification for the new room created. Once an agent has joined the conversation, it works as expected. There's a separate issue dedicated to that already (#7292) .

@monty241 I'd consider to close this one.

@sampaiodiego in my configuration, I also had to fix a nullpointer, see 21acec8

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

4 participants