Offline email notifications do not work for users just added to new private rooms

[ianr21]

Description:

The users I add to a new private room does not receive offline email notifications even though they are @mentioned.

All the default notification settings for both the room and the user is set to receive email notifications upon being @mentioned while logged out.

This problem goes away the moment the user goes to the notification setting of the room (on the right toolbar), changes the value of "Notification > Email" to 'Mention', and optionally sets it back to the default.

This prevents me from adding users to rooms and trusting that they are receiving email notifications when they are offline.

Server Setup Information:

• Version of Rocket.Chat Server: 0.58.2
• Operating System: Linux x64
• Deployment Method(snap/docker/tar/etc): docker
• Number of Running Instances: 1
• DB Replicaset Oplog:
• Node Version: v4.8.4

Steps to Reproduce:

1. Check that Email Verification is set to True (Administration > Accounts > Registration > Email Verification : true)
2. Create a new private room, add any user to this private room (ex. user-B)
3. Make sure user-B is logged out, then send a message @mentioning user-B. (Also make sure that user-B My Account > Preferences > Offline Email Notifications is set to default value of : 'Every Mention/DM').
4. Since user-B is logged out, this user should receive an email notification of this mention. But seems no email notification is received.
5. Login as user-B, go to this newly created private room.
6. Set the Notification settings (right toolbar) of this room to "Email : Mentions". Save.
7. Logout user-B, and have any user send another message @mentioning user-B. This time there will be an email notification received.
8. Login again as user-B, and set the Notification settings of this room back to "Email : Use account preference".
9. Logout user-B, and have any user send another message @mentioning user-B. An email notification will still be received.

It appears that user-B has to do this for every new room they get added to. Otherwise, user-B does not get those offline email notifications.

Expected behavior:

Users just added to rooms should receive offline email notifications according to the default room notification settings which is: "Use account preference". Which in turn defaults to: "Every Mention/DM"

Actual behavior:

Users don't seem to follow the default room offline email notification settings. And has to be changed-then-reverted manually before it works.

Relevant logs:

No errors found in Rocket.Chat UI > Administration > View Logs

[pkgodara]

Intended to be solved in #7754 , I guess.

[danieljhochman]

Are you sure this is being solved by #7754 ?
Also, just to confirm, this is a problem for @ name mentions AND @ALL mentions? I've only tested this for @ALL mentions and it has the same problem as described above.

[pkgodara]

@iansrx can you reproduce it now on latest code, check if its resolved?

[danieljhochman]

I tried this on demo.rc which is running the latest release candidate and it still doesn't work when I do @ALL in the room, no one (with the default email settings) get an email...