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Feature Request: Prefill LiveChat Prechat form #8096

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msypes opened this issue Sep 11, 2017 · 1 comment
Closed

Feature Request: Prefill LiveChat Prechat form #8096

msypes opened this issue Sep 11, 2017 · 1 comment

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@msypes
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msypes commented Sep 11, 2017

It would be nice if we could prefill the prechat form, or add to its fields. E.g., with a Wordpress installation, it would be convenient to fill the existing fields with the logged in user's info, so that they're not required to input the information again, for both convenience and reduction of errors.

@renatobecker-zz renatobecker-zz added this to Desireable in Livechat May 2, 2018
@renatobecker-zz
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Hi @msypes!
Sorry for the late answer..
I want to say that now you can do what you're asking for. Please, take a look at here: #10918.
We've improved our Livechat Iframe API, so you can use it tho pre-fill the Livechat form fields or do even more, like using the registerGuest method, then it is not necessary to display the Livechat registration form.

I hope you can now improve the experience using the Livechat.
Thanks.

@renatobecker-zz renatobecker-zz moved this from Desireable to In progress in Livechat Jul 9, 2018
@renatobecker-zz renatobecker-zz moved this from In progress to Review/QA in Livechat Jul 9, 2018
@renatobecker-zz renatobecker-zz moved this from Review/QA to Closed in Livechat Jul 9, 2018
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