SUMMARY.md

Table of contents

• Rocket.Chat
  • Our Plans

Deploy

• Deploy Rocket.Chat
  • System Requirements
  • Deploy with Docker & Docker Compose
  • Deploy with AWS
  • Deploy with Kubernetes
  • Deploy with Snaps
  • Updating Rocket.Chat
  • Scaling Rocket.Chat
    • Microservices
    • Running Multiple Instances
    • Automation Tools
      • Ansible
      • OpenShift
      • Vagrant
  • Additional Deployment Methods
    • Deploy with Digital Ocean
    • Deploy on Google Compute Engine
    • Deploy with Ubuntu
    • Deploy with CentOS
    • Deploy on Kali
    • Deploy on Debian
    • Deploy on IBM Cloud
    • Deploy on Windows 10
    • Plug-in Deployments
    • Unsupported Methods
      • OpenSUSE Leap 42.2
      • FreeBSD
        • Deploying Rocket.Chat Server Binaries on a FreeBSD system
      • Windows Server
      • Linode
      • Scalingo
      • Cloudron.io
      • Jelastic
      • Aliyun
      • Galaxy
      • Syncloud
      • OpenShift

Setup and Configure

• Environment Configuration
  • Deployment Environment Variables
    • Manage Settings Using Environmental Variables
  • MongoDB Configuration
    • MongoDB URI Authentication
    • MongoDB Backup and Restore
    • Additional MongoDB Driver Options
    • Configure a Replica Set for MongoDB
    • Migrate from Built-In Meteor MongoDB to External Server
    • Migrate from mmap to WiredTiger Storage Engine
    • Supported MongoDB Versions
  • Firewall Configuration
  • Configuring SSL Reverse Proxy
  • Additional Configurations
    • Running in a sub folder with Apache
    • Univention Corporate Server (UCS)
    • Setting Up Client SSL Certificate Authentication for Rocket.Chat
    • Setting up Process Managers and Init Systems
  • Data Migration
    • Import from HipChat
    • Import from Slack
      • SlackBridge
    • Import from CSV
  • Check Node.js Version
• Installing Client Apps
  • Desktop & Mobile Apps
  • Minimum Requirements for Client Apps
• Trials
  • Pro Trial
  • Enterprise Trial
  • SaaS Trial
• License Application
• Accessing Your Workspace
  • Rocket.Chat Setup Wizard
  • Admin Account Creation
  • Basic White-labeling
  • Inviting Users
• Advanced workspace management
  • Google Translate Integration
  • Database Migration
  • Restoring an Admin User
  • CDN
  • Troubleshooting
  • Client Compatibility Matrix
• Rocket.Chat Air-gapped Deployment
  • Air-gapped Workspace Registration
  • Air-Gapped License
  • Air-gapped Workspace Configuration
  • Air-gapped App Installation
• Roles in Rocket.Chat

Use Rocket.Chat

• User Guides
  • Access your workspace
  • Main Menu
  • User Panel
    • Account
    • Accessibility and appearance
    • Manage Devices
  • Rooms
    • Channels
      • Create a new Channel
      • Edit A Channel
      • Manage Channel Members
      • Search Messages in a Channel
    • Teams
      • Create a new Team
      • Edit a Team
      • Manage Team Members
      • Manage Team Channels
      • Teams Premium Plan
    • Discussions
      • Create a new Discussion
      • Edit A Discussion
      • Search Messages in Discussion
      • Manage Discussion Members
    • Direct Messages
      • Create a new Direct Message
      • Direct Message Actions
    • Threads
      • Create a New Thread
    • Room Roles
  • Messages
    • Message Actions
    • Off-the-record (OTR) Messaging User Guide
  • Notifications
  • Security Bundle
    • Data Loss Prevention User Guide
    • End to End Encryption User Guide
    • Two Factor Authentication User Guide
  • Keyboard Shortcuts
• Workspace Administration
  • Workspace
  • Subscription
  • Registration
  • Engagement
  • Moderation
  • Federation
  • Rooms
  • Users
    • Guest Users
    • Monthly Active Contacts (MACs)
    • Add users through Identity management and authentication services
  • Invites
  • User Status
  • Permissions
    • Setting's Permission
  • Device Management
  • Email Inboxes
  • Mailer
  • Third-party Login
  • Import
  • Integrations
    • AppVeyor
    • Azure Alerts
    • BitRocket
    • Dead Simple Screen Sharing
    • EasyRedmine
    • Giphy Integrations
    • GitLab
    • GitHub
    • Graylog
    • Jenkins notifications via Rocket.Chat Marketplace
    • JFrog Xray
    • MicroBadger
    • Microsoft Teams
    • NewRelic
    • Nextcloud and WebDAV integrations
    • Nextcloud Rocket.Chat App
    • Nixstats notification
    • PagerDuty
    • Prometheus
    • Grafana
    • Review Board
    • RunDeck Job Notifications
    • Sentry
    • Simple Telegram Bot
    • TravisCI
    • Uptime Robot
    • Zapier
    • django-rocketchat-auth 1.2
    • Add Jira notifications via webhook
  • Reports
  • Sounds
  • Emoji
  • Settings
    • Accounts
      • Configure Custom Fields for Users
    • Analytics
    • Assets
    • Bots
    • CAS
    • Conference Call
    • Custom Emoji Filesystem
    • Custom Sound Filesystem
    • Discussion
    • E2E Encryption
    • Email
      • Edit your Email Content
      • Direct email reply
      • Email configuration
    • Federation
    • File Upload
      • Minio
      • Recommendations for File Upload
      • File Upload FAQs
    • General
      • Net Promoter Score (NPS) survey
    • IRC Federation
    • Layout
    • LDAP
    • Logs
    • Message
    • Meta
    • Mobile
    • Omnichannel
    • OTR
    • Outlook Calendar
    • Premium
    • Push
    • Rate Limiter
    • Retention Policy
    • SAML
    • Search
    • Setup Wizard
    • SlackBridge
    • Smarsh
    • SMS
    • Threads
    • Troubleshoot
    • User Data Download
    • Voice Channel
    • Webdav Integration
    • WebRTC
    • OAuth
    • Device Management
• Authentication
  • Authentication Across Plans
  • LDAP
    • Configure LDAP Connection
    • LDAP User Search
    • LDAP Data Sync Settings
    • LDAP Premium Settings
    • LDAP Setup Example
  • SAML
    • SAML Configuration
    • Active Directory Federation Services
    • Keycloak
  • OAuth
    • Facebook OAuth Setup
    • Google OAuth Setup
    • GitLab OAuth Setup
    • GitHub OAuth Setup
    • LinkedIn OAuth Setup
    • Nextcloud OAuth Setup
    • WordPress OAuth Setup
    • MS Office 365 Custom OAuth Setup
    • Additional OAuth Methods
  • OpenID Connect
    • Keycloak
    • Okta Identity Cloud Service
  • Iframe-based Single Sign-On
  • CAS
• User Management
  • Custom Roles
  • Device Manager
    • Device Management Settings
  • Message Auditor
    • Audit Edits, Deletions, and Encrypted Communications
    • Audit Logs
• Omnichannel
  • Omnichannel Admin's Guide
    • Queue Types (Routing Algorithm)
  • Current Chats
  • Analytics
  • Real-time Monitoring
  • Managers
  • Agents
  • Departments
  • Custom Fields
  • Livechat Triggers
  • Livechat Widget Installation
  • Livechat Widget Appearance
  • Webhooks
  • Business Hours
  • Reports
  • Monitors
  • Units
  • Canned Responses
    • Canned Responses Omnichannel Manager's Guide
  • Tags
  • SLA Policies
  • Priorities
• Omnichannel Agent's Guides
  • Omnichannel Conversations
  • Omnichannel Queue
  • Omnichannel Contact Center
    • Omnichannel Contact Manager Assignment
  • Email Inboxes
• Rocket.Chat Cloud
  • Create your new cloud account
  • Manage your cloud account
    • Custom domain for your Cloud-hosted workspace
    • Profile
    • Organization Settings
    • Workspaces
    • Invoices
    • Payment Methods
    • Security
    • Support
    • Contact Sales
• Rocket.Chat Voice Channel
  • Getting Started with Voice Channel
  • Voice Channel Admin Guide
    • Configure without previously having a PBX server
      • SIP Extensions
      • Configure asterisk manager interface and users
    • Configure with an active PBX server
      • Associate agents with extensions in Rocket.Chat
  • Voice Channel Technical Specification
  • Voice Channel Agent Guides
    • How to make myself available to accept calls?
    • How to take a call in Rocket.Chat voice channel?
    • How to initiate an outbound call as an agent?
  • Voice Channel FAQs
• Rocket.Chat Conference Call
  • Conference Call Admin Guide
    • Pexip App
    • Jitsi app
    • BigBlueButton (BBB) app
    • Google Meet app
  • Conference Call User's Guide
  • Omnichannel Video/Audio Call Configuration
• Rocket.Chat Federation
  • Federation Admin Guide
    • Deploy a Federated Rocket.Chat Workspace
    • Federation Access Control
    • Matrix Bridge Configuration
  • Federation User Guide
    • Create federated rooms
    • Invite external users to your Rocket.Chat server
    • Search and join public channels on the Matrix network
    • Assign roles for users in federated rooms
  • Rocket.Chat Basic Federation
• Rocket.Chat Mobile
  • Rooms on Rocket.Chat Mobile
  • Messages and Threads on Mobile
  • Push Notifications
    • Secured Push Notification
    • Push Notifications User Guide

Extend Rocket.Chat Capabilities

• Rocket.Chat Marketplace
  • Rocket.Chat Public Apps Guides
    • Omnichannel Apps
      • SMS
      • Telegram App
        • Telegram Agent's Guide
      • Rasa App
      • Salesforce CRM Integration
        • Salesforce CRM Agent's Guide
      • HubSpot CRM
        • HubSpot CRM Agent's Guide
      • Dialogflow App
        • Upload File To Ongoing Dialogflow Chats
      • Twitter App
        • Twitter App Agent's Guide
      • Facebook App
        • Facebook App Agent's Guide
      • WhatsApp 360Dialog
        • WhatsApp 360Dialog Agent's Guide
      • WhatsApp Sandbox
        • WhatsApp Sandbox Agent's Guide
      • Instagram Direct
        • Instagram Direct Agent's Guide
      • WhatsApp Cloud App
        • Configure Whatsapp Cloud App
        • Using WhatsApp Cloud App
    • Bamboo App
    • Pexip App
    • Jitsi app
    • BigBlueButton (BBB) app
    • Google Meet app
    • Trello
      • Using the Trello App
    • Zoom
      • Using the Zoom App
    • Data Loss Prevention (DLP) App
    • Poll
    • Poll Plus
      • Poll Plus Features
    • Microsoft Teams Bridge
      • Using Microsoft Teams Bridge
    • GitHub App
      • Using GitHub App
    • Google Drive
      • Using the Google Drive App
    • Google Calendar
      • Using the Google Calendar App
    • Zapier App
      • Install Zapier App
      • Using Zapier App
    • ChatGPT App
      • Using the ChatGPT App
    • Anonymizer App
      • Using the Anonymizer App
    • Content Moderation Apps
      • Mod Assist App
        • Using the Mod Assist App
      • Mod Perspective App
        • Using the Mod Perspective app
    • ClamAV App
  • App Storage Location
• Integrations
• Rocket.Chat API

Resources

• Frequently Asked Questions
  • Accessing your workspace FAQs
  • License FAQs
    • Trial FAQ
    • Downgrade behavior
    • Fair use allowance FAQs
  • My Account FAQs
  • Registration
  • Message Privacy
  • Localization
  • Apps FAQs
  • Update FAQs
  • WhatsApp Cloud API FAQs
  • Cloud FAQs
  • Support FAQs
  • Whatsapp Business App FAQs
  • Identity Management FAQ
  • Deployment FAQ
    • Updating Rocket.Chat FAQ
    • Snaps FAQ
  • Federation FAQs
    • Matrix Bridge FAQs
  • Monthly Active Contacts FAQs
  • White-labeling FAQs
  • Omnichannel FAQs
• Brand and Visual Guidelines
  • Logo
  • Typography
  • Colors
  • Patterns
  • Iconography
  • Photos
  • Brand Usage Examples
  • Media Kit
• Developer Documentation
• Glossary

Contribute to Rocket.Chat

• Contributor Code of Conduct
• How Can I Help?
• Annual Contribution Programs

APPLICABLE TERMS

• Customer Terms of Service
• Additional Terms
  • Terms of Use
  • Acceptable Use Policy
  • Service-Specific Terms
    • Master Service Agreement for Professional Services
    • Cloud Services Terms
      • Marketplace and Apps
  • Data-Specific Agreements
    • Data Processing Agreement (GDPR)

CUSTOMER CENTER

• Cloud Services Center
  • Rocket.Chat Cloud Hosting Service Level Agreement (SLA)
• Security Center
  • Security Policy
  • Security Compliance Program
  • Compliance Resources
  • Security fixes and updates
    • Rocket.Chat Security Advisories
    • cve-2022-32211
  • End-to-End Encryption Specifications
• Support Center
  • Premium Support Plans
    • Support Prerequisites and Version Durability
    • Premium Support Channels
    • Our Support Ticket Classification System and SLAs
    • Rocket.Chat Legacy Support
  • Community Resources
• Legal Center
  • Privacy Policy
    • Subprocessors
    • Privacy Policy Facebook Messenger
    • Privacy Notice for Air-Gapped Workspaces
    • Privacy Notice for the Open Server
    • Privacy Notice for the Cloud Hosting Services
  • GDPR
  • LGDP
    • Nomeação do Encarregado pelo Tratamento de Dados Pessoais
  • DMCA Policy
  • Accessibility statement
  • Code of Conduct: Services
  • Law Enforcement
    • Guidelines for Law Enforcement
    • Censorship and Harmful Content
    • Server Lookup
  • Historical Agreements and Policy Archive