ChatBot

SAP Conversational AI

SAP Conversational AI is A collaborative end-to-end bot platform for developers, covering the end-to-end bot development to deployment.

Overview

• Concept: Please read this to understand the concepts of Intent, Expression, Entity, Sentiment etc.
• Train: Train your bots to understand the human language.
• Build: Build a conversation flow for the bot.
• Code: Program a Webhook action with your preferred language to fulfil the request, which can perform external API call. The action is triggered by a bot skill when its trigger conditions are met. Recast.AI calls your API at the URL specified in the bot settings, at the endpoint specified in the action itself.
• Connect: Connect your bot to multile channels(WebChat, Facebook Messenger, Line, Slack, Alexa etc)
• Monitor: Monitor the NLP status for incoming queries, get insights on its usage, and re-train it to make it sharper,

Prerequisites

• Sign up free as a developer for SAP Conversational AI

Usage

• Go through the tutorials below

Samples

• hello-world-bot:
  A hello world webhook sample for a SAP Conversational AI bot with a webhook trigger as action. This simple sample how you reply with text message and a list template message.
• smb-recast-bot:
  A sample executive virtual assistant bot serves the CXOs about the executive-level analytics question through conversation, powered by SAP Conversational AI for SAP Business One and SAP Business ByDesign systems.

Tutorials

• Get started with Build your first bot with Recast.AI to understand the procedure of creating a bot with SAP Conversational AI
• SAP SMB Recast Bot:
  This is a sample virtual assistant serving the executive about the executive-level analytics question through conversation, powered by SAP Conversational AI(formerly as recast.ai) for SAP Business One and SAP Business ByDesign systems.

References

Official Documentation

• Create your chatbot

API References

• API References

Authors

• Yatsea Li
• Martin Du