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Chatbot Instructions

This are the details to deploy the chatbot used by the "Customer Persona" to place orders

Bot Deployment

Step 1

Fork the smb-eat-bot from this SAP Conversational AI Repo.

Step 2

Update the smb-eat call url in the skill on hte following actions:

  • place-order
  • checkout place-order > requirement > product >
    • https://[Your APP host]>/api/items
  • check-out > action >
    • https://[Your APP host]/api/item/{​​​​​​​{​​​​​​​json memory.cart_list[0].product}​​​​​​}​​​​​​
  • Start
    • https://[Your APP host]/api/start

Step 3

Connect your bot to a range of channel, such web chat, slack, ms teams, messenger etc, just select the target channel, and follow the wizard in the connect page.

Bot Configuration

Step 1

Train the bot to understand your customer products instead of pizza. 1.Prepare a csv with format as below: expression;language

MyProduct1;en

MyProduct2;en ....

Step 2

Import the csv through edit the intent product and import csv. After the custom product imported, please label the custom product as entity PRODUCT

Step 3

Assure the api/items in the backend will return the same product name as the training product above.