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Shortcuts never load #6

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tsrats opened this issue Jan 28, 2022 · 3 comments
Closed

Shortcuts never load #6

tsrats opened this issue Jan 28, 2022 · 3 comments

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@tsrats
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tsrats commented Jan 28, 2022

Hello! I have an issue where my shortcuts are never loaded into the streamdeck app. If I add "Launch Shortcut" to a button, Folder, Shortcut, Accessibility, and Override Title only say "Loading...". Any ideas how to resolve this? In system preferences -> security and privacy -> privacy, under automation I have stream deck allowed to control shortcuts.

@SENTINELITE
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Hey, @tsrats!

I just pushed a new version right before you posted this. I had an error when parsing any shortcuts with more than 99 actions.

If you could restart your StreamDeck Software & make sure the latest version is installed, I'd appreciate it.

Let me know how that goes! 😊

@tsrats
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tsrats commented Jan 28, 2022

Hi!

Thanks for the update. Unfortuantly it is still not working for me. I have uninstalled the plugin, quit streamdeck, relaunched streamdeck, and reinstalled the plugin, and it is the same behavior.

@SENTINELITE
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Just wanted to update. We found out it was due to Sentry's connection being blocked, via their network environment. Please see issue #7.

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