Can't use it on gpu

[satisl]

My cuda version is 11.7.1, cuDNN is 8.8.0.121, gpu is 3060laptop, but I can't run the project, which returns: -1073740791 (0xC0000409).Through debugging I found that it is

results = self.model.detect_language(input)

in line 206 of transcribe.py that is wrong, while the input is

-0.830495 -0.830495 -0.830495 ... -0.830495 -0.830495 -0.830495 ... -0.830495 -0.830495 -0.830495
[cpu:0 float32 storage viewed as 1x80x3000]

What happened to it.

[guillaumekln]

Hi,

The same error is reported here: #42 (comment)

I suppose you are using Windows.

The most probable reason is that you did not update the PATH environment variable for cuDNN. See the step 4. in the cuDNN installation guide: https://docs.nvidia.com/deeplearning/cudnn/install-guide/index.html#installwindows

[satisl]

well,maybe the PATH is not the reason....I don't know

[guillaumekln]

Where is your cuDNN installation?

[satisl]

According to the tutorial, it covers this directory.Maybe my tutorial is out of date,I'm trying reinstall it.

[satisl]

Okay,it works.Thanks for help

[zara0m]

Hello,
I have Cuda 11.7 and cudnn 8.6.0 on my PC. In a virtual environment, when I first install torch with Cuda and try torch.cuda.is_available, it is true. Then, when I try to install this module, it cannot install ctranslate2 unless I downgrade my numpy to 1.23.1 version; and after that the torch.cuda.is_available became false.
I don't know why I cannot use my gpu for faster whisper and it crashes.
I appreciate it if you could help me fix this.
Thanks.

[satisl]

Pytorch has a built-in cuda, so the result of torch.cuda.is_available cannot be used to determine whether the cuda installation is complete.
And, this package does not use pythoch. Just like this:
Package Version

---

av 10.0.0
certifi 2022.12.7
charset-normalizer 3.1.0
colorama 0.4.6
ctranslate2 3.10.1
faster-whisper 0.3.0
filelock 3.10.6
huggingface-hub 0.13.3
idna 3.4
numpy 1.24.2
packaging 23.0
pip 23.0.1
PyYAML 6.0
requests 2.28.2
setuptools 67.6.0
tokenizers 0.13.2
tqdm 4.65.0
typing_extensions 4.5.0
urllib3 1.26.15
wheel 0.40.0

[zara0m]

Thanks!
I tried reinstalling and it worked finally.