Preview Canned Replies

[jdarwood007]

Reference SimpleDesk Website: Preview Canned Replies

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Option to preview a canned reply like previewing a post or ticket before submitting it.

I just came across this as I was creating a reply that is about 13 or 14 lines riddled with BBC, though the final output is only about 4 or 5 lines. I input BBC manually for the most part so at times I tend to mess the closing tag a bit or even outright forget it :P. Needless to say I'm using SD live now and someone had to point out that I royally screwed up 2 of the canned replies ;D (not too bad tho, 2 of 11)

I figure this would be a nice enhancement in the future to preview the replies before making them active. [size=8pt]Otherwise I'll find myself creating them in a post on my local tester first, which isn't a big deal anyway[/size]