SIM running as a background process but does not show up

[bevinsunth]

Importance:
Critical (I need this issue to be fixed)

Valid for QA
I hereby confirm the issue is reproducible on the latest QA version 1.4
which was downloaded today from http://dl.sitecore.net/updater/qa/sim

Description:
I could see the SIM process running as a background process in task manager, But nothing shows up in the desktop. No errors in the event viewer.

Scenario:

1. QA version
2. Latest Stable version

Attachments:
Please find attached latest log files from this folders:

[Logs.zip](https://github.com/Sitecore/Sitecore-Instance-Manager/files/1110936/Logs.zip)
[Logs.zip](https://github.com/Sitecore/Sitecore-Instance-Manager/files/1110934/Logs.zip)

[AlenPelin]

1. HighDPI?
2. Can you see this? Did you try right click - maximize?
   

[bevinsunth]

I could't see the program in the taskbar or in Alt+Tab.

[AlenPelin]

Collect memory dump via taskmgr and attach to the ticket.

[bevinsunth]

File is too big to attach, sharing gdrive share url
https://drive.google.com/file/d/0BxodJdX8W2cKSG1MOWppRm1MWG8/view?usp=sharing

[AlenPelin]

Something is wrong with the instances - try to modify profile file %appdata%\sitecore\sitecore instance manager-qa\profiles\profile.xml by pointing <InstancesFolder> to some empty folder e.g. <InstancesFolder>C:\inetpub\logs</InstancesFolder>.

[bevinsunth]

Profiles folder is empty, Can you attach the file to the ticket?

[AlenPelin]

Try to delete this folder completely:
%appdata%\sitecore\sitecore instance manager-qa

[AlenPelin]

And reboot computer

[bevinsunth]

Still the Profiles folder is empty, All other folders got created.

[AlenPelin]

Try to create one:

<?xml version="1.0" encoding="utf-8"?>
<Profile xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <ConnectionString>Data Source=.;User ID=sa;Password=12345</ConnectionString>
  <InstancesFolder>C:\inetpub\wwwroot</InstancesFolder>
  <License>C:\Sitecore\Keys\Sitecore Partner.xml</License>
  <LocalRepository>C:\Sitecore\Repository</LocalRepository>
</Profile>

[bevinsunth]

It works now, Thanks!

[AlenPelin]

Good. Did you have any Sitecore instances installed before installing SIM? Any of them use Configuration Roles?

[bevinsunth]

No, It was a fresh setup, I had no sitecore instances installed before that.

[reyrahadian]

had the same problem, manually creating the profile.xml seems to fixed it. Using latest QA version

[AlenPelin]

@reyrahadian could you please confirm

• if you had any files in C:\inetpub\wwroot folder before running SIM?
• if you had any IIS sites before running SIM?

[reyrahadian]

yes to both. My machine installation is preconfigured (from an image) so it already comes with preconfigured IIS sites

[AlenPelin]

So I assume the cause was in these files - SIM tried to guess some settings for you using this data.

[reyrahadian]

got it, thanks for the explanation. Did it just fails silently in the background then? would be nice if some warnings were shown

[AlenPelin]

I don't remember, good question to research.