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ticketing |
The Ticketing app, also known as DataMiner Ticketing, allows you to easily create and manage tickets in DataMiner. The app is available both embedded within DataMiner Cube and as a standalone web app.
You can access this app using Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari.
The Ticketing app can also be made available via a gateway server.
In order to run this app, your DataMiner System must use a setup with a Cassandra and indexing database or an equivalent. For more information, see Supported system data storage architectures.
Note
- Along with the other DataMiner web apps, you can upgrade the Ticketing app separately from your main DataMiner installation. This means that you can for example have a DataMiner System using version 10.3.4, while you already use version 10.3.5 for the web apps. You can download the web apps upgrade package from DataMiner Dojo.
- The Ticketing app requires a separate license. For more information on acquiring a Ticketing license, contact the Skyline Sales department.