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Alarm_cards |
An alarm card shows detailed information about an alarm. To open an alarm card, right-click an alarm in the Alarm Console in DataMiner Cube, and select Open > Alarm Card.
If the user setting Alarm double-click action is set to Open alarm card, you can also simply double-click the alarm in the Alarm Console. See Alarm Console settings.
Alarm card in DataMiner 10.4.5
Alarm cards consist of three panes:
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The top pane shows general information about the alarm, such as which parameters are in alarm and when the alarm started.
[!NOTE] If more than one parameter is in alarm on the same element, click the downward arrow next to “other parameters in alarm” to view a drop-down list containing these parameters. To view the alarm card for such a parameter, select it in the list.
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The pane on the left shows the history of the alarm. For correlated alarms, it also shows the source alarms.
[!NOTE] If the AlarmSettings.MustSquashAlarms option is enabled in MaintenanceSettings.xml, from DataMiner 10.0.12 onwards, an alarm tree can contain consolidated alarm events (i.e. consecutive alarm events without a severity change that are combined into a consolidated event). To view all the separate events within a consolidated alarm event, click the Show alarm events option at the bottom of this pane.
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The large pane on the right has three tabs:
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Details: Details about the alarm, such as the current value of the parameter in alarm, the RCA level, the alarm status, any alarm comments, etc.
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Impact: A list of the element, services and views the alarm has an impact on.
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Properties: A list of properties that have been set for the alarm, or for views, elements or services it relates to.
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At the bottom of the alarm card, there can be several buttons:
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Mask alarm: Allows masking of active alarms to prevent unnecessary follow-up, for instance when a device is intentionally manipulated for testing purposes. See Masking and unmasking alarms.
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Unmask alarm: Unmasks an alarm that has previously been masked. See Masking and unmasking alarms.
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Clear alarm: Allows you to clear an alarm if it is in a clearable state.
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Copy full alarm: Copies all properties of the alarm to the clipboard.
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Take ownership: Used in order to claim ownership of an alarm. See Changing ownership of alarms.
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Release ownership: Used in order to release ownership of an alarm, if you have previously claimed ownership. See Changing ownership of alarms.
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Forced release ownership: Forces the ownership of an alarm to be released, if a different user has previously claimed ownership. See Changing ownership of alarms.
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Add comment: Allows you to add a comment, for instance to communicate important information to other users. See Adding comments to an alarm.
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Send by SMS: Forwards an alarm record by SMS.
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View connectivity: Displays the connectivity chains of which the element is a part (one tab per chain). For more information on connectivity chains, see Working with the Connectivity Editor.
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If a particular functionality is not available for an alarm, the button in question will not be displayed.