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Error - Corsair Strafe RGB (RL support broken) #217

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DKAY15 opened this issue Dec 13, 2016 · 25 comments
Closed

Error - Corsair Strafe RGB (RL support broken) #217

DKAY15 opened this issue Dec 13, 2016 · 25 comments

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@DKAY15
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DKAY15 commented Dec 13, 2016

error: 'Couldn't connect to your corsair keyboard. Please check your cables/drivers'... etc..

Corsair Strafe RGB, Cue is installed and CUE is functional with Enable SDK checked, however i get the above error message when attempting to use artemis.

any ideas?
@RobertBeekman
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RobertBeekman commented Dec 13, 2016 via email

@DKAY15
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DKAY15 commented Dec 13, 2016

Sorry, This is actually my first time trying to use Artemis at all so the issue issue could be on my end.

Am i missing a needed step to enable my Strafe RGB for use with artemis?

Thanks again

Debug:
2016-12-13 16:03:27.0500|FATAL|Artemis.Utilities.Logging|INFO: Set log level to Debug
2016-12-13 16:03:27.0500|WARN|Artemis.Managers.DeviceManager|Failed enabling keyboard: Corsair RGB Keyboards
2016-12-13 16:03:27.1918|DEBUG|Artemis.Managers.LoopManager|Cancel LoopManager start, no keyboard

@RobertBeekman
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Oh ok no probs, I just released a new version so I thought it might be caused by that.

Could you try installing Visual Studio C++ Redistibutable 2015 be sure to grab the x64 version
And Visual C++ Redistributable for Visual Studio 2012 Update 4 - 64 bit as well

@DKAY15
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DKAY15 commented Dec 13, 2016

Hmm, I installed both 2015 and 2012 and then restarted my pc.. Unfortunately I'm still receiving errors when attmping to enable the keyboard in Artemis

@RobertBeekman
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Ah that's unfortunate :c Could you tell me what version of CUE you're using?

@DKAY15
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DKAY15 commented Dec 13, 2016

CUE Version: 2.7.78

@RobertBeekman
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I was running an older version but upgrading to that one didn't give me any trouble. Could you try running this SimpleDevTest.zip?

It's a standable test of the CUE SDK and it should turn your keyboard green/blue-ish

@DKAY15
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DKAY15 commented Dec 13, 2016

The simple test runs for me, I get the Green Blue lights kind of waving right to left

@RobertBeekman
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RobertBeekman commented Dec 13, 2016 •
edited

Ok that's a bit strange, Artemis practically uses the same code as that test.

Could you run this version and see if it outputs the following:

Press any key to exit ...

Keyboard SDK available: True
Initialized with x64-SDK
Keyboard model: STRAFE RGB

Maybe the checks Artemis runs before enabling are returning a false-positive somehow 🤔

@DKAY15
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DKAY15 commented Dec 13, 2016

So when I run that test I get the following:

Keyboard SDK available: True
Initialized with x64-SDK

however there is nothing on the third line referencing a keyboard model as you referenced above

@RobertBeekman
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I updated the link after I made the post, if you happened to click it from your mailbox it was the outdated link, my bad. If you could try with the updated link I'll try to figure out what's happening tomorrow (it's past midnight where I'm from :c)

Thanks!

@DKAY15
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DKAY15 commented Dec 13, 2016 •
edited

Okay, Now I am seeing the correct information via your test:

Press any key to exit ...

Keyboard SDK available: True
Initialized with x64-SDK
Keyboard model: STRAFE RGB

Really strange, I still cannot connect using Artemis.

thanks again!

@RobertBeekman
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Hey, a few issues popped up with other users and different keyboards as well. I made a mistake compiling the latest update, could you try this version?

@DKAY15
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DKAY15 commented Dec 15, 2016

Hey,

I really do want to stress how much I appreciate your time and patience with me on this. Your fix does allow my keyboard to be enabled, however the effects do not seem to be functional in game. For example, If i launch Artemis and enable the rocket league profile nothing happens until i open Rocket League, and then my keyboard simply blinks orange repeatedly until I manually turn off Artemis.

Any ideas on what I may be doing wrong here?

Thanks again

@RobertBeekman
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Hey, sorry for not getting back to you earlier. The latest Rocket League update broke Artemis's support. The other games should work, if not, let me know

@RobertBeekman RobertBeekman changed the title Error - Corsair Strafe RGB Error - Corsair Strafe RGB (RL support broken) Dec 18, 2016
@Mrwebente
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Does this mean There won't be any rocket league support in the future, or is this just temporary?
Because any time i start the game all the keyboard does is blinkin red.

@RobertBeekman
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RobertBeekman commented Dec 31, 2016 via email

@RobertBeekman
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I've updated Rocket League to work with 1.26 :)

@Mrwebente
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Hi, i know this thread is closed but my G910 is now just black when playing rocket league with the current version of artemis 1.7.1.0 and rl 1.26 no hurry though thank you for your work on this issue!

@RobertBeekman
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Hey, that's odd. Not home right now so can't check but could you set logging to Trace, start an exhibition match drive around for a few seconds.

Then set logging back to info and post the log file, that way I can hopefully see what's happening, thanks!

@RobertBeekman RobertBeekman reopened this Jan 2, 2017
@DKAY15
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DKAY15 commented Jan 3, 2017

Hey Spoinky,

I'm experiencing the same issue with my Corsair Strafe. Weirdly enough when i run the log it is reading Counterstrike even though i am Playing rocket league...

2017-01-02 19:55:54.8796|FATAL|Artemis.Utilities.Logging|--------------------------------
2017-01-02 19:55:54.8796|FATAL|Artemis.Utilities.Logging| INFO: Set log level to Trace
2017-01-02 19:55:54.8796|FATAL|Artemis.Utilities.Logging|--------------------------------
2017-01-02 19:55:57.4200|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:02.4422|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:07.4318|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:12.4209|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:17.4297|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:22.4087|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:27.4125|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:32.4262|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:37.4240|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:42.4672|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:47.4477|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:52.4496|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:56:57.4492|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:02.4576|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:07.4572|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:12.4761|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:17.4866|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:22.4848|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:27.4943|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:32.4968|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:37.4950|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:42.4921|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:47.5096|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:52.5106|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default
2017-01-02 19:57:57.5141|DEBUG|Artemis.DAL.ProfileProvider|Saved profile corsair-strafe-rgb/CounterStrike/Default

@RobertBeekman
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Hey, I believe I've fixed this.

What happened is that I recently reinstalled Windows and thus Rocket League, which defaulted back to my native language, Dutch. This in turn messed up the boost readings, making them only work Rocket League when it was set to Dutch, would've thought, heh.

Let me know if it works well for you guys now :)

@RobertBeekman
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@DKAY15, looks like you still had the profile editor open on the CS:GO page, to avoid any issues make sure you don't leave the editor open when gaming

@DKAY15
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DKAY15 commented Jan 4, 2017

Spoinky, this fix worked great!

I can't thank you enough for taking the time to get this working once again and wanted to let you know it was much appreciated.

This works awesome

@RobertBeekman
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Cool, glad it works well for everyone. :)

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@RobertBeekman @Mrwebente @DKAY15