You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
i have an issue that the initblock is not taken into account when a customer initiates a call. please see scenario below.
a customer with a credit of 0.01 cent called a number which WOULD BE 15sec for 0.01 cent. in the rate-card i have an initblock set of 60 sec which makes the call cost 0.04 cent. a2billing still does allow the customer to make the call, it cuts off at 15 sec but because the call cost would be 0.04 cent it should not have allowed the call in the 1st place. now the customer is billed 0.04 cent and is therefore at a -0.03 balance after the call.
sorry, above numbers are euro, 0.01 euro and 0.04 euro, but it does not matter, the problem remains the same. i have now also figured out its the same with billingblock. we had set that to 60 for some numbers, that also brings a customer into negative balance in the same way as above.
to circumvent the above bug i have tried to use connect charge, same situation, the customer goes into negative balance and is then not able to make free minute calls any more. this is a bummer as i now have no way to charge the first 60 seconds of a call in full without customers going into negative balance. on top of that i have no means to allow the usage of free minutes on negative balance. i hope this can be fixed sooner rather than later !!
i have an issue that the initblock is not taken into account when a customer initiates a call. please see scenario below.
a customer with a credit of 0.01 cent called a number which WOULD BE 15sec for 0.01 cent. in the rate-card i have an initblock set of 60 sec which makes the call cost 0.04 cent. a2billing still does allow the customer to make the call, it cuts off at 15 sec but because the call cost would be 0.04 cent it should not have allowed the call in the 1st place. now the customer is billed 0.04 cent and is therefore at a -0.03 balance after the call.
regards
Jan
software used: Debian Squeeze, Asterisk 1.6, A2Billing 1.9.4
The text was updated successfully, but these errors were encountered: