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[Environments] 500 error when connecting too quickly #257

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pameladelgado opened this issue Feb 28, 2020 · 3 comments
Closed

[Environments] 500 error when connecting too quickly #257

pameladelgado opened this issue Feb 28, 2020 · 3 comments
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@pameladelgado
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Description

When connecting to a new environment as soon as its ready, a 500 error appears instead of the notebook (see screenshot)

Reproduce

  1. Start a new environment
  2. As soon as the environment is ready, click on connect
  3. A 500 Internal Server Error appears
  4. When waiting some seconds and refreshing the error goes away and the notebook is loaded successfully

notebook-notyet-available

Outcome
The user might mistakenly think that there's a problem with the notebook.

Context

  • renkulab: stable.dev.renku.ch

  • os: linux

  • browser: firefox

  • reproduced on a mac as well

@rokroskar
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Related to #183

@lorenzo-cavazzi
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@lorenzo-cavazzi lorenzo-cavazzi transferred this issue from SwissDataScienceCenter/renku-ui Mar 3, 2020
@lorenzo-cavazzi
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this was fixed by #253

It may still occasionally happen that the JupyterLab page is opened 1-2 seconds before the environment is ready, but now the UX is different: the temporary page is the one below (see screenshot) and it redirects automatically the user to the proper page when the environment is up.

You can try it on https://lorenzotest.dev.renku.ch/

Screenshot_20200303_110331

@lorenzo-cavazzi lorenzo-cavazzi added this to the 0.7.0 milestone Mar 5, 2020
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