[NZBget]V12.09 issue with wrong characters?

[Binnetie]

I Have a Synology DS214 nas and i installed NZBget V12.09 from Synocommunity, i don't know exactly witch version of NZBget it is, but I have a problem with special characters when I'm downloading mp3-files. This is exact the same problem with my older Synology Ds211 nas.

See my Spotweb:

After downloading, processing of NZBget I get this:

The files are corrupted and I can't play them.
When I download with my laptop and extract them with WinRAR, the filenames are good. On the NZBget forum I saw a possible fix for this problem: http://nzbget.net/forum/viewtopic.php?f=4&t=972
But that's a newer version V12 form NZBget

With DSM4.3:

On Syno:

[moneytoo]

Could you send me the nzb via email (see in my profile). I want to try if I can replicate it and whatever switching to ncursesw help.

[Binnetie]

I send a few NZB's to you by mail...

[moneytoo]

Seems like it unpacks fine without any post processing. I don't use that so can you tell me what's your setup?

[Binnetie]

I have a DS214 nas, i have no post-processing scripts to run:

I use the unrar function form DownloadStation, this unrar-version is quicker:

I have nothing defined by the category 'music':

The language is set on 'Dutch' because i'm from the Netherlands, is that perhaps the problem?

[moneytoo]

Does it unpack correctly when using unrar from SynoCommunity?

[Binnetie]

No, I set the unrar to default en test it with a new NZB and this is the result:

[Diaoul]

Where are you seeing the result? Maybe DSM can't render the correct filename due to encoding issues.
Connect to SSH and issue ls -la /volume1/downloads/extractfolder

[Binnetie]

This is what i see via Windows File Explorer:

On the NZBget forum they said that it must bij a error form unrar...

This is from ssh:

[moneytoo]

I got the same error - in SABnzbd. Well, I should be able to debug that.

[moneytoo]

Seems that in my case SABnzbd issue is caused by locale which is set to POSIX - even that I'm on DSM 5 where UTF-8 is by default I was upgrading from DSM 4.3 and locale wasn't updated. It makes sense it fixes SABnzbd as it parses the output of unrar. What is your locale when you run it in terminal? (DSM 5 exports LC_ALL and LANG in /etc/profile, set to en_US.utf8).

[Binnetie]

I've opened the file 'profile' in winSCP, but i don't know witch line must be editted:

Alright, i found another file 'profile' in /etc.defaults/:

Or, must i inserted the lines beneath into the profile file in /etc/profile?
export LC_ALL=en_US.utf
export LANG=en_US.utf8

[moneytoo]

Yes, insert these two lines to /etc/profile. Run locale to verify. Reboot just to make sure that all apps will read the new settings.

[schumi2004]

Must be a locale UTF-8 issue, seen this before.
Solution: https://github.com/spotweb/spotweb/wiki/Instellen-locales-nl_NL.UTF8-op-Synology-NAS

[schumi2004]

What does locale give you in cli, something like this?

DS211> locale
LANG=
LC_CTYPE="POSIX"
LC_NUMERIC="POSIX"
LC_TIME="POSIX"
LC_COLLATE="POSIX"
LC_MONETARY="POSIX"
LC_MESSAGES="POSIX"
LC_PAPER="POSIX"
LC_NAME="POSIX"
LC_ADDRESS="POSIX"
LC_TELEPHONE="POSIX"
LC_MEASUREMENT="POSIX"
LC_IDENTIFICATION="POSIX"
LC_ALL=

[Binnetie]

This is the output:

DiskStation> locale
LANG=
LC_CTYPE="POSIX"
LC_NUMERIC="POSIX"
LC_TIME="POSIX"
LC_COLLATE="POSIX"
LC_MONETARY="POSIX"
LC_MESSAGES="POSIX"
LC_PAPER="POSIX"
LC_NAME="POSIX"
LC_ADDRESS="POSIX"
LC_TELEPHONE="POSIX"
LC_MEASUREMENT="POSIX"
LC_IDENTIFICATION="POSIX"
LC_ALL=

I saw the url you give earlier, but why is it so complicated? In DSM4.3 I have the same problem on my DS211 (also with DSM5). I never had this problem before.

[Binnetie]

Problem solved!

I changed my /etc/profile and added the following lines:
export LC_CTYPE="en_US.utf8"
export LC_NUMERIC="en_US.utf8"
export LC_TIME="en_US.utf8"
export LC_COLLATE="en_US.utf8"
export LC_MONETARY="en_US.utf8"
export LC_MESSAGES="en_US.utf8"
export LC_PAPER="en_US.utf8"
export LC_NAME="en_US.utf8"
export LC_ADDRESS="en_US.utf8"
export LC_TELEPHONE="en_US.utf8"
export LC_MEASUREMENT="en_US.utf8"
export LC_IDENTIFICATION="en_US.utf8"

Then a reboot my nas and i started a new and fresh download.
Look at the results:

The special characters are good!
Moneytoo and Schumi2004, thank you very very much for helping me out! I started to download a lot of new mp3 to overwrite the wrong ones!

[Diaoul]

Maybe we can enforce this when running packages what do you think @moneytoo?

[moneytoo]

@Diaoul You're right, we should be able to put configs in homes of users under which SynoCommunity apps run or set locale when executing. However I was able to duplicate the issue only with SABnzbd and not with Nzbget.

[Diaoul]

I was thinking inline in the start function like we do for the PATH sometimes.

[moneytoo]

If that will be enough (survives restarting, spawning unrar, plugins etc.) than of course that would be better.

[Binnetie]

I saw that a new version of NZBget is available in Package Center, is this a update with a solution for my problem? What version of unrar does NZBget use? I read about a version of unrar 5.01 that speeds up unpacking. But is this version of unrar in the NZBget package?

[moneytoo]

Unrar 5.1.2 compiled with -O3. Nothing else as I would like to see if I can verify the (UTF-8) issue.