real-time-promotion-for-hesitant-customers.md

Real-time promotion for hesitant customers

Use case description

🎯 Goal:

Convert hesitant customers

Detect hesitant customers: they have viewed products from a certain category at least a few times but have not made a purchase.
We can push them a dedicated pop-in message with a % discount and/or free shipping.

🔧 Complexity: 2/5

💰 ROI: High

Use case setup

Step 1: create a segment for hesitant customers

Step 2: two options are possible here, use TagCommander or use a partner personalization solution