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开启人脸支付时失败,手机已经设置了人脸识别了的,麻烦怎么解决呢? #34

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yezihenda opened this issue Jul 2, 2019 · 7 comments

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@yezihenda
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SoterCoreResult{errCode=18, errMsg='there must be at least 1 biometric enrolled in system to complete this process. please check it previously'}

@yezihenda yezihenda changed the title 开启人脸支付时失败 开启人脸支付时失败,手机已经设置了人脸识别了的,麻烦怎么解决呢? Jul 2, 2019
@liuxb-tofu
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liuxb-tofu commented Jul 4, 2019

什么机型?
SoterCore.isSupportBiometric(MMApplicationContext.getContext(), com.tencent.soter.core.model.ConstantsSoter.FACEID_AUTH)
先确认是否支持人脸

@yezihenda
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小米9 ,Android 9 ,MIUI10.2.25.0 ,支持人脸的

@liuxb-tofu
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SoterCore.isSupportBiometric(MMApplicationContext.getContext(), com.tencent.soter.core.model.ConstantsSoter.FACEID_AUTH) 这个接口返回支持吗?

另外建议接入后台的isSupport接口,这样可以同步到我们的机型支持信息

@yezihenda
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boolean supportBiometric = SoterCore.isSupportBiometric(this, ConstantsSoter.FACEID_AUTH);
这个返回 false , 那我这再看看先吧

@cayden
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cayden commented Aug 12, 2019

我的是小米6 也出现如题的提示。

@cayden
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cayden commented Aug 12, 2019

boolean supportBiometric = SoterCore.isSupportBiometric(this, ConstantsSoter.FACEID_AUTH);
这个返回 false , 那我这再看看先吧

你好,你后来解决了吗?谢谢!

@MagicYuze
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请问是还没有适配很多机型嘛?魅族16X也不行。支持人脸识别。isSupport接口返回false

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4 participants