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User can receive but cannot send messages #2548

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kingalg opened this issue May 20, 2024 · 2 comments
Open

User can receive but cannot send messages #2548

kingalg opened this issue May 20, 2024 · 2 comments
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bug Something isn't working

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@kingalg
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kingalg commented May 20, 2024

Version: Version: 2.2.0-alpha.6 (ios 375)

Issue:

  1. One of the users (owner, but I'm not sure if it's important in this case) has a community with several users. Most of the users are inactive.
  2. When the bug happened only two users were online - Owner (on Windows) and user1 (on mac). Owner received all messages that user1 send but user1 never received messages that were send by Owner.
  3. When user2 (on iPhone, it was already in the community) joined all messages synced between all three users and they were able to communicate without issues.
  4. When user2 disconnected we again had a situation from point 2. When user2 connected again everything synsed.

Steps to recreate: I'm not sure yet, it happened once, I'll edit this section as soon as I have more informations.

Loggs below. Note that there are probably way too many of them as I played with those two users in the same community for 2 hours.

Logs from the Owner:
logs.windows.200524.txt

Logs from user1:
logs mac 200524.txt

@kingalg kingalg added the bug Something isn't working label May 20, 2024
@holmesworcester
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Can you reproduce this in the current production release too? Or is it only happening in the alpha ?

@kingalg
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kingalg commented May 21, 2024

@holmesworcester I tried a few times but I can't. I'll have more time for trying to reproduce it after I finish with other checks. @ikoenigsknecht confirmed that she have seen it several times in previous alphas so it's highly probable that it's also on production.
I wouldn't call it a blocker but after prod release I can focuse on this bug and try to provide more reliable way of reproducing this and more details so we can fix it in a next release. Maybe logs that I already provided will also help.

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