|Xbox| Unable to start up on both Insider and Regular Quarrel #397
Comments
Do you have a computer or windows mobile device you could test this on to see if you experience the same issue? |
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Two symptoms of this bug is having splash text that does not load, yet the quoted person is, and 9/10 times the privacy policy isn't there. |
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Sadly, no. I don't have any other device to test this on. |
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And yes, I see the loading screen. |
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It still won't work. Please help me. |
I am looking into it although I am not sure what I can do as I have no idea what could be causing this issue. |
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I could be wrong here but do you happen to be in any servers without channels? |
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Not really, I could be in a server that has been raided. But how does it correlate? |
Sorry, I got slightly mixed up but the only issue I could find that is caused by NoMatch is one caused when a channels parent cannot be found. |
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So, I have to make a new account? |
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No, I think this will be fixed in the next update. |
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Thank you so much. I cannot express my gratitude enough. |
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I am closing this issue as it should be fixed in the most recent build, if not you can reopen it. |
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New issue. It crashes upon loading. |
What do you see before it crashes? |
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Nothing. All it did was load and crash. |
Could you uninstall Quarrel then reinstall it. |
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Done that, many times. |
You don't even see the loading screen? |
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I had seen the loading screen, but it didn't show any quote. Not even the privacy policy. A few short seconds and it crash. |
That is very weird, I will look into it although I am unsure why this is happening. |
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Thank you for helping me, I know you are very busy and you're taking the time out of your day to help me get back onto Discord/Quarrel. For this, I am grateful. |
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Is the issue still being resolved? |
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Hi, Grey the unofficial dedicated tester here! I've noticed your issue here and I wanted to let you know I haven't been able to reproduce this problem under any kind of circumstances on any kind of hardware. Could you let me know if you could possibly install Quarrel on another device and get the same results? |
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Also, please don't send more than one comment in a row unless it's pertinant. You can chat with us in Quarrel's discord if need be, but spamming the devs with comments under issue reports won't bring more attention to your problem and this space needs to be reserved for documentation when possible, not conversation. >~< |
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Thanks for responding. While Quarrel works now, it crashes almost immediately. I appreciate your help, but doing some things to help fix this will do me wonders. Sadly, I haveno other device for they have been taken away for some time. Also, I do apologize for the mess above, this bug or glitch makes the app unuseable at times and it's the only way for me to communicate with anyone during these times. |
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I hate having to be blunt but this is an isolated issue afaik, and even though it is an app breaking crash, Adam and Matthew have unreproduceable errors that effect 75% of the userbase, and a massive refactor to be working on, and this kind of stuff takes higher priority. Your issue will be investigated, but expecting a fix within the next hours is extremely unreasonable, and puts alot of strain on devs that already have their hands full. Thanks for understanding. <3 |
Please could you elaborate on this, I'm not entirely sure what you mean. |
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To elaborate, there are two ways for my Quarrel to crash as of now.
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Is that when you send a message or when anyone sends one? |
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After I send a message to anyone, I'm unsure of the ladder option. |
Does this happen when you send a message in servers or is it just in DMs? |
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Servers and DMs alike. Merely going into a server cashes a crash too. |
Is the crash when sending a message 100% of the time? And does it happen when someone sends a message to you? |
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It only happens when I send it. |
Could you try to send a message with just an attachment and no text? |
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I can try. |
Avid29
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the
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So, currently, I am having a bit of trouble strating up Quarel on either the I(nsider) app or the R(egular) app. Whenever I try to boot it up on I app, it tries loading up but crashes. And on the R app, it states that "Quarrel ran into an issue that it couldn't handle" with the bottom text saying "NoMatch". Mind you, I'm using the Xbox version, I have no idea if PC suffers this as well. If someone has run into this issue and has found a resolution, please notify me.
Have a great day, thank you for your time
-D181t1z3d
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