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Slicing failed Bug after software update #17635

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ftm-raghav opened this issue Dec 13, 2023 · 3 comments
Closed

Slicing failed Bug after software update #17635

ftm-raghav opened this issue Dec 13, 2023 · 3 comments
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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@ftm-raghav
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Cura Version

5.6.0

Operating System

Windows 11

Printer

Ultimaker S5

Reproduction steps

I added the file.

Set my paraments and tried to slice it.

A bug error pop up message shows up as it fails slicing.

Actual results

I see a Github link to report bug.

Expected results

I expect the issue resolved and files being sliced to work smoothly

Add your .zip and screenshots here ⬇️

UMS5_Brick_set_Inside.zip
@ftm-raghav ftm-raghav added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 13, 2023
@5axes
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5axes commented Dec 13, 2023

No issue on Windows 10 . An other Windows 11 issue : #16440 (comment)

image

This was referenced Dec 14, 2023
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This was referenced Jan 3, 2024
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@MariMakes
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Hey @ftm-raghav,

Welcome to the UltiMaker Cura Github 🚀
Sorry, it took us a while to get back to you 😞

I'm on Windows 11 and I took a look at it in Cura 5.6 and I've been able to slice it, so I don't believe that it's a windows 11 issue but something else related to your set-up 🤔

image

I'll bring it up to the team to see what they can do to improve it. Fingers crossed 🤞

Thanks for your report 👍

@MariMakes MariMakes added Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach and removed Status: Triage This ticket requires input from someone of the Cura team labels Jan 8, 2024
@5axes 5axes mentioned this issue Jan 21, 2024
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@HellAholic
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We made some improvements to prevent slicing fails in Cura 5.7.0 available to download now. I was able to slice your model successfully in 5.7.0. Could you test if that's the case for you as well?
You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.7.0

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Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.
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@5axes @HellAholic @MariMakes @ftm-raghav