Name | Type | Description | Notes |
---|---|---|---|
agent_available_count | int | [optional] | |
agent_busy_count | int | [optional] | |
agent_count | int | [optional] | |
agent_unavailable_count | int | [optional] | |
agents | \ultracart\v2\models\ConversationWebchatQueueStatusAgent[] | [optional] | |
customer_abandon_count | int | [optional] | |
customer_active_count | int | [optional] | |
customer_average_abandon_time_seconds | int | [optional] | |
customer_average_chat_time_seconds | int | [optional] | |
customer_average_hold_time_seconds | int | [optional] | |
customer_chat_count | int | [optional] | |
customer_waiting_count | int | [optional] | |
customer_waiting_join_dts | string | Date/time that the oldest person joined the queue | [optional] |
queue_entries | \ultracart\v2\models\ConversationWebchatQueueStatusQueueEntry[] | [optional] | |
queue_name | string | [optional] |