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Missing interface adapter for SteamUser020 on Mac #1664

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Drginix opened this issue Sep 3, 2019 · 3 comments
Open

Missing interface adapter for SteamUser020 on Mac #1664

Drginix opened this issue Sep 3, 2019 · 3 comments
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@Drginix
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Drginix commented Sep 3, 2019

Hello, I am trying to play Dota 2 on Mac but every time when I press "play", it shows that the game is running, then stops, shows that it is syncing(like when the game is closing) and doesn't launch at all. I've tried reinstalling the game, reinstalling steam, launching the game in "-safe" mode, "-autoconfig" mode, disabling firewall and also tried verifying game files dozens of times but still the game won't launch.

I went online and saw some forums saying that I have to type:

"exec ~/Library/Application\ Support/Steam/steamapps/common/dota\ 2\ beta/game/dota.sh" in the terminal but when I pasted that in my terminal, I received this message:

Last login: Mon Sep 2 20:01:42 on console
Dings-MacBook-Pro:~ DingDuo$ exec ~/Library/Application\ Support/Steam/steamapps/common/dota\ 2\ beta/game/dota.sh
Using breakpad crash handler
[S_API] SteamAPI_Init(): Loaded '/Users/DingDuo/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steamclient.dylib' OK.
Setting breakpad minidump AppID = 570
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
found breakpad via in process memory: '/Users/DingDuo/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A/Resources'
Installing breakpad crash handler
Uploading pending dumps
Uploaded 1 pending dumps
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Missing interface adapter for SteamUser020 User
SteamID: 0, universe Public
Missing interface adapter for SteamUser020

[Process completed]

Also, my mac is in the most up to date version already, I do not have any anti-virus software that will interfere with steam, I also asked this on steam support but the moderator told me to post the question here. I don't know what to do and how to fix it, can you please help me. I want to play DOTA!

Here are the specs for my mac btw:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Hyper-Threading Technology: Enabled
Memory: 8 GB
Boot ROM Version: 156.0.0.0.0
SMC Version (system): 2.16f68
Serial Number (system): C02N2FW7G3QH
Hardware UUID: A34FBBA5-2579-5436-9C3B-2D25615823FD

System Software Overview:

System Version: macOS 10.14.6 (18G95)
Kernel Version: Darwin 18.7.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: Ding’s MacBook Pro
Username: Ding Duo (DingDuo)
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled
Time since boot: 4:08

@kisak-valve kisak-valve changed the title HELP! CAN'T LAUNCH DOTA 2 ON MAC Missing interface adapter for SteamUser020 on Mac Sep 3, 2019
@kisak-valve
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Hello @Drginix, can you check that your Steam client is up to date (Steam -> Help -> About Steam)?

The current stable release is dated August 21, 2019.

@Drginix
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Drginix commented Sep 3, 2019

Hello @Drginix, can you check that your Steam client is up to date (Steam -> Help -> About Steam)?

The current stable release is dated August 21, 2019.

It is already in the latest most up-to-date stable release, tried both the beta and non-beta version. Not only does my dota not launch but my other games such as dota underlords has the same problem. If you read the error log, it says I'm missing interface adapter for steamuser020, maybe it has something to do with that? Please find a solution for me, thank you.

@Drginix
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Drginix commented Sep 4, 2019

@kisak-valve @danginsburg Hello, the problem still hasn't been fixed yet, it shows it is already in the latest client for both steam beta and non-beta, this problem occurs for my dota underlords as well, I think it has something to do with the interface adapter for steamuser020 as stated above. Please help me, I really want to play dota. Thank you very much.

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