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Unheard (942970) #3473

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2 tasks done
starry-abyss opened this issue Jan 29, 2020 · 3 comments
Open
2 tasks done

Unheard (942970) #3473

starry-abyss opened this issue Jan 29, 2020 · 3 comments
Labels
Game compatibility - Unofficial Games not expected to work without issues XAudio2 Uses the XAudio2 subsystem

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@starry-abyss
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starry-abyss commented Jan 29, 2020 •
edited

Compatibility Report

  • Name of the game with compatibility issues: Unheard
  • Steam AppID of the game: 942970

System Information

  • GPU: GTX 660
  • Driver/LLVM version: nvidia 440.44
  • Kernel version: 4.12.14-lp151.28.36-default Plans for contributing back to upstream? #1 SMP Fri Dec 6 13:50:27 UTC 2019 (8f4a495) x86_64
  • Link to full system information report as Gist: sorry, gist gives 500 error for me, so I'm posting the info in the next comment
  • Proton version: 4.11-12

I confirm:

  • that I haven't found an existing compatibility report for this game.
  • that I have checked whether there are updates for my system available.

steam-942970.log

Symptoms

Cannot download DLC 'Lethal Script' (1065280) from within Unheard (942970), but it works when the DLC is installed from Steam manually.
Otherwise, the game is fully playable from start to finish with no issues noticed.

Reproduction

Without the DLC 'Lethal Script' installed - run the game, in the main menu select 'DLC', then try to click the button to download DLC, nothing happens
@starry-abyss
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starry-abyss commented Jan 29, 2020 •
edited by kisak-valve

System Information

Информация о компьютере:
    Производитель: Unknown
    Модель: Unknown
    Тип: Настольный
    Сенсорный ввод не поддерживается

Процессор:
    Производитель процессора: GenuineIntel
    Производитель процессора:         Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
    Семейство процессора: 0x6
    Модель процессора: 0x3a
    Степпинг процессора: 0x9
    Тип процессора: 0x0
    Тактовая частота: 3800 МГц
    Логических процессоров: 4
    Физических процессоров: 4
    Hyper-Threading: Не поддерживается
    FCMOV:  Поддерживается
    SSE2:  Поддерживается
    SSE3:  Поддерживается
    SSSE3:  Поддерживается
    SSE4a:  Не поддерживается
    SSE41:  Поддерживается
    SSE42:  Поддерживается
    AES: Поддерживается
    AVX: Поддерживается
    AVX2: Не поддерживается
    AVX512F: Не поддерживается
    AVX512PF: Не поддерживается
    AVX512ER: Не поддерживается
    AVX512CD: Не поддерживается
    AVX512VNNI: Не поддерживается
    SHA: Не поддерживается
    CMPXCHG16B: Поддерживается
    LAHF/SAHF: Поддерживается
    PrefetchW: Не поддерживается

Версия ОС:
    Linux 4.x (64 бит)
    Название ядра: Linux
    Версия ядра: 4.12.14-lp151.28.36-default
    Поставщик X-сервера: The X.Org Foundation
    Версия X-сервера: 12003000
    Менеджер окон X Window System: Xfwm4
    Версия клиента Steam: steam-runtime_0.20191210.1

Видеокарта:
    Модель:  NVIDIA Corporation GeForce GTX 660/PCIe/SSE2
    Версия драйвера:  4.6.0 NVIDIA 440.44
    Версия OpenGL: 4.6
    Глубина цвета: 24 бит/пиксель
    Частота обновления: 59 Гц
    ID производителя: 0x10de
    ID карты:  0x11c0
    Версия неизвестна
    Кол-во экранов:  1
    Кол-во видеокарт не определено
    Разрешение осн. экрана:  2560 x 1080
    Разрешение рабочего стола: 2560 x 1080
    Размер осн. экрана: 26.50" x 11.18" (28.74" diag)
 67.3cm x 28.4cm (73.0cm diag)
    Осн. шина: PCI Express 16x
    Осн. видеопамять: 2048 МБ
    Поддерживаемое сглаживание:  2x 4x 8x 16x 

Звуковая карта:
    Аудиоустройство: VIA VT2020

Память:
    Оперативная память:  7858 МБ

Разное:
    Язык интерфейса:  Русский
    ЯЗЫК: en_US.utf8
    Места на диске:  146971 Мб
    Наиболее свободный диск:  102205 Мб
    Шлем виртуальной реальности: не обнаружен

Steam Linux Runtime Information:
{
  "can-write-uinput" : false,
  "steam-installation" : {
    "path" : "/home/igor/.local/share/Steam",
    "data_path" : "/home/igor/.local/share/Steam",
    "issues" : [
    ]
  },
  "runtime" : {
    "path" : "/home/igor/.local/share/Steam/ubuntu12_32/steam-runtime",
    "version" : "0.20191210.1",
    "issues" : [
    ],
    "pinned_libs_32" : {
      "list" : [
        "272436594      0 drwxr-xr-x   2  igor     users         297 Dec 23 00:08 pinned_libs_32",
        "272436595      0 lrwxrwxrwx   1  igor     users          93 Dec 23 00:08 pinned_libs_32/libdbus-1.so.3 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/lib/i386-linux-gnu/libdbus-1.so.3.5.8",
        "272436596      4 -rw-r--r--   1  igor     users          53 Dec 23 00:08 pinned_libs_32/system_libdbus-1.so.3",
        "272436597      0 -rw-r--r--   1  igor     users           0 Dec 23 00:08 pinned_libs_32/has_pins",
        "272436598      0 lrwxrwxrwx   1  igor     users          98 Dec 23 00:08 pinned_libs_32/libGLU.so.1 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libGLU.so.1.3.08004",
        "272436599      4 -rw-r--r--   1  igor     users          46 Dec 23 00:08 pinned_libs_32/system_libGLU.so.1",
        "272436600      0 lrwxrwxrwx   1  igor     users          95 Dec 23 00:08 pinned_libs_32/libcurl.so.4 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libcurl.so.4.2.0",
        "272436601      4 -rw-r--r--   1  igor     users          48 Dec 23 00:08 pinned_libs_32/system_libcurl.so.4",
        "272436602      0 lrwxrwxrwx   1  igor     users         106 Dec 23 00:08 pinned_libs_32/libgtk-x11-2.0.so.0 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libgtk-x11-2.0.so.0.2400.10",
        "272436603      4 -rw-r--r--   1  igor     users          66 Dec 23 00:08 pinned_libs_32/system_libgtk-x11-2.0.so.0",
        "272436604      0 lrwxrwxrwx   1  igor     users          98 Dec 23 00:08 pinned_libs_32/libvulkan.so.1 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libvulkan.so.1.1.73",
        "272436605      4 -rw-r--r--   1  igor     users          53 Dec 23 00:08 pinned_libs_32/system_libvulkan.so.1",
        "272436606      0 lrwxrwxrwx   1  igor     users          12 Dec 23 00:08 pinned_libs_32/libcurl.so.3 -> libcurl.so.4"
      ]
    },
    "pinned_libs_64" : {
      "list" : [
        "403750345      4 drwxr-xr-x   2  igor     users        4096 Dec 23 00:08 pinned_libs_64",
        "403750346      0 lrwxrwxrwx   1  igor     users         100 Dec 23 00:08 pinned_libs_64/libGLU.so.1 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libGLU.so.1.3.08004",
        "403750347      4 -rw-r--r--   1  igor     users          50 Dec 23 00:08 pinned_libs_64/system_libGLU.so.1",
        "403750348      0 -rw-r--r--   1  igor     users           0 Dec 23 00:08 pinned_libs_64/has_pins",
        "403750349      0 lrwxrwxrwx   1  igor     users         102 Dec 23 00:08 pinned_libs_64/libSDL2-2.0.so.0 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libSDL2-2.0.so.0.10.0",
        "403750350      4 -rw-r--r--   1  igor     users          60 Dec 23 00:08 pinned_libs_64/system_libSDL2-2.0.so.0",
        "403750351      0 lrwxrwxrwx   1  igor     users          97 Dec 23 00:08 pinned_libs_64/libcurl.so.4 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libcurl.so.4.2.0",
        "403750352      4 -rw-r--r--   1  igor     users          52 Dec 23 00:08 pinned_libs_64/system_libcurl.so.4",
        "403750353      0 lrwxrwxrwx   1  igor     users         107 Dec 23 00:08 pinned_libs_64/libdbusmenu-glib.so.4 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libdbusmenu-glib.so.4.0.13",
        "403750354      4 -rw-r--r--   1  igor     users          71 Dec 23 00:08 pinned_libs_64/system_libdbusmenu-glib.so.4",
        "403750355      0 lrwxrwxrwx   1  igor     users          97 Dec 23 00:08 pinned_libs_64/libopus.so.0 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libopus.so.0.7.0",
        "403750356      4 -rw-r--r--   1  igor     users          52 Dec 23 00:08 pinned_libs_64/system_libopus.so.0",
        "403750357      0 lrwxrwxrwx   1  igor     users         101 Dec 23 00:08 pinned_libs_64/libopusfile.so.0 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libopusfile.so.0.4.4",
        "403750358      4 -rw-r--r--   1  igor     users          60 Dec 23 00:08 pinned_libs_64/system_libopusfile.so.0",
        "403750359      0 lrwxrwxrwx   1  igor     users         100 Dec 23 00:08 pinned_libs_64/libopusurl.so.0 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libopusurl.so.0.4.4",
        "403750360      4 -rw-r--r--   1  igor     users          58 Dec 23 00:08 pinned_libs_64/system_libopusurl.so.0",
        "403750361      0 lrwxrwxrwx   1  igor     users         100 Dec 23 00:08 pinned_libs_64/libvulkan.so.1 -> /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libvulkan.so.1.1.73",
        "403750362      4 -rw-r--r--   1  igor     users          57 Dec 23 00:08 pinned_libs_64/system_libvulkan.so.1",
        "403750363      0 lrwxrwxrwx   1  igor     users          12 Dec 23 00:08 pinned_libs_64/libcurl.so.3 -> libcurl.so.4"
      ]
    }
  },
  "os-release" : {
    "id" : "opensuse-leap",
    "id_like" : [
      "suse",
      "opensuse"
    ],
    "name" : "openSUSE Leap",
    "pretty_name" : "openSUSE Leap 15.1",
    "version_id" : "15.1"
  },
  "architectures" : {
    "i386-linux-gnu" : {
      "can-run" : true,
      "library-issues-summary" : [
        "cannot-load"
      ],
      "library-details" : {
        "libldap-2.4.so.2" : {
          "messages" : "Unable to find the library: /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libldap-2.4.so.2: symbol ber_sockbuf_io_udp, version OPENLDAP_2.4_2 not defined in file liblber-2.4.so.2 with link time reference\n",
          "path" : null,
          "issues" : [
            "cannot-load"
          ],
          "exit-status" : 1
        }
      },
      "graphics-details" : {
        "x11/vulkan" : {
          "messages" : "ERROR: [Loader Message] Code 0 : libVkICD_mock_icd.so: cannot open shared object file: No such file or directory\nERROR: [Loader Message] Code 0 : /home/igor/.local/share/Steam/ubuntu12_64/steamoverlayvulkanlayer.so: wrong ELF class: ELFCLASS64\n",
          "renderer" : "GeForce GTX 660",
          "version" : "1.1.119 (device 10de:11c0) (driver 440.176.0)"
        },
        "glx/gl" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "4.6.0 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        },
        "egl_x11/gl" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "4.6.0 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        },
        "egl_x11/glesv2" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "OpenGL ES 3.2 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        }
      }
    },
    "x86_64-linux-gnu" : {
      "can-run" : true,
      "library-issues-summary" : [
        "cannot-load"
      ],
      "library-details" : {
        "libcurl.so.4" : {
          "messages" : "Unable to find the library: /usr/lib64/libssl.so.1.0.0: version `OPENSSL_1.0.1' not found (required by /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/pinned_libs_64/libcurl.so.4)\n",
          "path" : null,
          "issues" : [
            "cannot-load"
          ],
          "exit-status" : 1
        },
        "libjacknet.so.0" : {
          "messages" : "Unable to find the library: /usr/lib64/libjacknet.so.0: undefined symbol: opus_custom_mode_create\n",
          "path" : null,
          "issues" : [
            "cannot-load"
          ],
          "exit-status" : 1
        },
        "libldap-2.4.so.2" : {
          "messages" : "Unable to find the library: /home/igor/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libldap-2.4.so.2: symbol ber_sockbuf_io_udp, version OPENLDAP_2.4_2 not defined in file liblber-2.4.so.2 with link time reference\n",
          "path" : null,
          "issues" : [
            "cannot-load"
          ],
          "exit-status" : 1
        }
      },
      "graphics-details" : {
        "x11/vulkan" : {
          "messages" : "ERROR: [Loader Message] Code 0 : libVkICD_mock_icd.so: cannot open shared object file: No such file or directory\nERROR: [Loader Message] Code 0 : /home/igor/.local/share/Steam/ubuntu12_32/steamoverlayvulkanlayer.so: wrong ELF class: ELFCLASS32\n",
          "renderer" : "GeForce GTX 660",
          "version" : "1.1.119 (device 10de:11c0) (driver 440.176.0)"
        },
        "glx/gl" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "4.6.0 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        },
        "egl_x11/gl" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "4.6.0 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        },
        "egl_x11/glesv2" : {
          "renderer" : "GeForce GTX 660/PCIe/SSE2",
          "version" : "OpenGL ES 3.2 NVIDIA 440.44",
          "library-vendor" : "glvnd"
        }
      }
    }
  },
  "locale-issues" : [
    "i18n-supported-missing",
    "i18n-locales-en-us-missing"
  ],
  "locales" : {
    "<default>" : {
      "resulting-name" : "en_US.utf8",
      "charset" : "UTF-8",
      "is_utf8" : true
    },
    "C" : {
      "resulting-name" : "C",
      "charset" : "ANSI_X3.4-1968",
      "is_utf8" : false
    },
    "C.UTF-8" : {
      "resulting-name" : "C.UTF-8",
      "charset" : "UTF-8",
      "is_utf8" : true
    },
    "en_US.UTF-8" : {
      "resulting-name" : "en_US.UTF-8",
      "charset" : "UTF-8",
      "is_utf8" : true
    }
  },
  "egl" : {
    "icds" : [
      {
        "json_path" : "/usr/share/glvnd/egl_vendor.d/10_nvidia.json",
        "library_path" : "libEGL_nvidia.so.0"
      },
      {
        "json_path" : "/usr/share/glvnd/egl_vendor.d/50_mesa.json",
        "library_path" : "libEGL_mesa.so.0"
      }
    ]
  },
  "vulkan" : {
    "icds" : [
      {
        "json_path" : "/etc/vulkan/icd.d/nvidia_icd.json",
        "library_path" : "libGLX_nvidia.so.0",
        "api_version" : "1.1.119"
      },
      {
        "json_path" : "/etc/vulkan/icd.d/VkICD_mock_icd.json",
        "library_path" : "libVkICD_mock_icd.so",
        "api_version" : "1.0.63"
      }
    ]
  }
}

The Steam Linux Runtime container tool is not installed.

@kisak-valve kisak-valve added the Game compatibility - Unofficial Games not expected to work without issues label Jan 29, 2020
@kisak-valve kisak-valve changed the title Cannot download DLC from within Unheard (942970) Unheard (942970) Jan 29, 2020
@kisak-valve kisak-valve added the XAudio2 Uses the XAudio2 subsystem label Jan 29, 2020
@starry-abyss
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@kisak-valve Why audio? Gameplay is based on audio, but audio is working, what I'm reporting here is a minor issue with accessing the DLC, not sure if it's about networking, Steam integration, etc, but it doesn't seem like an audio problem...

@kisak-valve
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Hello @starry-abyss, that label just indicates that the XAudio2 subsystem is used by the game, not that there is an issue with it.

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