Use Your Words (521350)

[iqqmuT]

Compatibility Report

• Name of the game with compatibility issues: Use Your Words
• Steam AppID of the game: 521350

System Information

• GPU: NVIDIA GeForce GTX 1070 Mobile
• Driver/LLVM version: 4.6.0 NVIDIA 460.91.03
• Kernel version: 5.11.0-25-generic
• Link to full system information report as Gist: https://gist.github.com/iqqmuT/dd0e66c3210b970884a5a951e9910021
• Proton version: 6.3-6

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Log file: steam-521350.zip
Log file with GST_DEBUG=4: steam-521350-gst_debug.zip

Symptoms

• Game launches ok
• Video files are played without picture
• Sound works ok but the video looks like gstreamer test picture. Because video is not visible, the game cannot be played.

Reproduction

1. Launch the game.
2. The intro video is not played correctly.
3. If you start a new game, videos are not playing correctly.

[iqqmuT]

Probably this issue is related to unsupported video encodings: #1464

$ ffprobe UYW_Title_Splash.mp4

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/tumppi/.steam/debian-installation/steamapps/common/Use Your Words/uyw_Data/StreamingAssets/Videos/Splash/UYW_Title_Splash.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42mp41
    creation_time   : 2019-07-11T21:41:41.000000Z
  Duration: 00:00:04.47, start: 0.000000, bitrate: 1821 kb/s
    Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x720, 1479 kb/s, 30 fps, 30 tbr, 30k tbn, 60 tbc (default)
    Metadata:
      creation_time   : 2019-07-11T21:41:41.000000Z
      handler_name    : ?Mainconcept Video Media Handler
      encoder         : AVC Coding
    Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 317 kb/s (default)
    Metadata:
      creation_time   : 2019-07-11T21:41:41.000000Z
      handler_name    : #Mainconcept MP4 Sound Media Handler

[iqqmuT]

Here is the log file with Proton Experimental (1629749691 experimental-6.3-20210823) and GST_DEBUG=4: steam-521350-gst_debug.zip

[iqqmuT]

The intro videos work with Proton 7.0-1! But the gameplay (subtitle) videos are still rendered with the placeholder.

The log file with GST_DEBUG=4: steam-521350.log.zip

[iqqmuT]

It's getting better! Tried with Proton 7.0-6 and some of the subtitle videos work perfectly but some videos look like this (audio works ok):

I ran ffprobe to working and non-working video files and the non-working videos share this data:

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'clip.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    creation_time   : 2017-02-07T03:51:00.000000Z
    encoder         : HandBrake 0.10.5 2016021100
  Duration: 00:00:07.00, start: 0.000000, bitrate: 1173 kb/s
  Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 910x512 [SAR 4096:4095 DAR 16:9], 1005 kb/s, 29.97 fps, 29.97 tbr, 90k tbn, 59.94 tbc (default)
    Metadata:
      creation_time   : 2017-02-07T03:51:00.000000Z
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 163 kb/s (default)
    Metadata:
      creation_time   : 2017-02-07T03:51:00.000000Z
      handler_name    : Stereo
      vendor_id       : [0][0][0][0]

The log file with GST_DEBUG=4 where the issue occurred: steam-521350.log.zip

[Kyoku57]

Same bug with Steam Deck and default proton settings at this date.
No problem with the game excepts the videos that look like the previous post.